Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Riding Instructor
Thunderbay Riding Academy
09.2019 - 11.2023
Enhanced rider safety by implementing structured lesson plans and providing clear instructions.
Increased client satisfaction by tailoring lessons to individual skill levels and goals.
Developed strong rider foundations through focused instruction on proper technique and horse care.
Promoted a positive learning environment, fostering relationships between riders and their horses.
Assisted riders in setting attainable goals, tracking progress, and celebrating achievements.
Collaborated with barn staff to ensure optimal care for horses used in riding lessons.
Organized group trail rides and events, creating memorable experiences for clients while reinforcing learned skills.
Evaluated rider performance regularly, offering constructive feedback for continuous improvement.
Supported beginner riders in overcoming fears and insecurities through patience, encouragement, and expert guidance.
Mentored advanced riders by refining techniques and preparing them for competitions or higher level challenges.
Adhered to industry safety standards at all times during lessons, ensuring the well-being of both clients and horses alike.
Continually expanded own knowledge of riding techniques and teaching methods through professional development opportunities.
Contributed to stable maintenance by assisting with grooming tasks as necessary before or after lessons.
Established trust with clients by demonstrating reliability, punctuality, professionalism, and genuine passion for equestrian education.
Facilitated communication between riders'' families and riding facility management when needed.
Ensured proper use of tack equipment during lessons to minimize risk of injury or damage.
Cultivated a supportive community among fellow instructors through collaboration and sharing best practices.
Diffused potentially dangerous situations between horses and students with practices instilled through experience and repetition.
Taught proper communication and riding commands for optimal control and safety around horses.
Cleaned and maintained facility with 12 horses and adhered to veterinary visit schedule, feeding routines and cleaning practices.
Supported students needing extra assistance in learning basic tenets of horseback riding with patience and deliberation.
Educated students on proper hoof care, vitamin and food supplements and proper conditions for horse health maintenance.
Met needs of different students by adapting teaching materials and methods.
Provided feedback, guidance and support to students on participation and performance.
Monitored student progress and provided individualized instruction to meet student needs and goals.
Worked closely with students and parents to increase positive feedback from parents and boost overall student success.
Organized activities to promote learning and increase student enjoyment.
Collaborated with colleagues to share ideas and resources to enhance student experience and success.
Supported students in identifying, setting and achieving personal goals.
Created interactive activities to engage students and maximize learning.
Assisted students in developing self-advocacy and support skills.
Worked with fellow teachers to devise and implement support plans to help students excel.
Helped students meet course goals by establishing clear objectives for lessons, units and projects.
Advised students on selecting and developing effective study habits for self-enrichment topics.
Hostess
SELECT Resturant
07.2017 - 08.2019
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Answered customer questions about hours, seating, and menu information.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Monitored seating area and checked restrooms regularly to keep spotless.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Accommodated special seating requests for guests to enhance satisfaction.
Assigned patrons to tables suitable for needs and restaurant section rotation.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
Relayed guest comments or suggestions to manager on duty for further action.
Provided adequate supply of place settings for tables and miscellaneous supplies for work stations to last throughout assigned shift.
Enhanced customer experiences by efficiently managing reservations and seating arrangements.
Reduced wait times for guests by effectively coordinating with other team members during peak hours.
Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Streamlined communication between kitchen staff and servers to ensure accurate order fulfillment and timely delivery.
Collaborated with management to implement new strategies for improving restaurant efficiency and guest satisfaction.
Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
Contributed to positive guest experiences by providing personalized service and attention to special requests or preferences.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Strengthened team morale by fostering an atmosphere of collaboration, mutual respect, and open communication among all staff members.
Education
Bachelor of Arts - Fine Arts
Limestone College
Gaffney, SC
12.2018
GED -
Gaffney High School
Gaffney, SC
05.2014
Skills
Physical Fitness
Classroom Management
Lesson Planning
Conflict Resolution
Client Relationship Building
Record Keeping
Public Speaking
Event Organization
Teamwork Abilities
Time Management
Safety Awareness
Problem Solving
Timeline
Riding Instructor
Thunderbay Riding Academy
09.2019 - 11.2023
Hostess
SELECT Resturant
07.2017 - 08.2019
Bachelor of Arts - Fine Arts
Limestone College
GED -
Gaffney High School
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