Proven expertise in pharmacy adjudication leadership combined with calm, level-headed approach to routine and complex matters. Dedicated to billing improvement while balancing current and future needs.
Overview
14
14
years of professional experience
Work History
Billing Adjudicator/Pharmacy Technician
Omnicare
08.2017 - Current
Evaluated claims by analyzing case files, and reviewing relevant documentation.
Improved claim processing times by implementing efficient workflows and prioritizing urgent cases.
Reduced case backlogs by effectively managing workload and meeting strict deadlines for resolution.
Maintained compliance with industry regulations through diligent record-keeping and adherence to procedural guidelines.
Built a reputation for professionalism and integrity through consistent adherence to ethical standards during the adjudication process.
Pharmacy Technician
CVS Pharmacy
11.2016 - 08.2017
Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Streamlined prescription processing with accurate data entry and verification of patient information.
Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
Manager
Wood N Tap
06.2015 - 08.2016
Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
Manager
IHOP
07.2010 - 06.2015
Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.