Christine Williams

• Facilitated referrals to specialists when necessary.
• Maintained accurate records of patient data including test results, diagnoses, treatments, allergies.
• Ordered laboratory tests or imaging studies as needed for diagnosis or treatment planning.
• Oversaw day-to-day practice functions, patient care, medical and administrative staff and business activities.
• Communicated with patients with compassion while keeping medical information private.
• Explained policies, procedures and services to patients.
• Verified patient insurance eligibility and coverage details.
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• Ved insurance eligibility prior to providing services.
• Communicated with insurance carrier, patient and third party or employer to verify patient insurance benefits.
• Greeted incoming patients and verified insurance information.
• Responded to inquiries from patients, physicians and other healthcare providers regarding medical records.
• Maintained a secure filing system for confidential documents.
• Prepared reports summarizing patient information as requested by physicians or other healthcare providers.
• Entered data into electronic health record systems.
• Updated patient files with new medical information as needed.
• Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
• Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
• Administered injections, medications and treatments as directed by the physician.
• Provided assistance to medical staff in performing minor surgical procedures.
• Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
• Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
• Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
• Registered new patients into practice management software program accurately entering demographic information.

Customer service oriented job which includes:

• Phlebotomy
• Processing specimens
• Collecting money on patients balances
• Providing the physician aid in retrieving test results
• Daily logging of refrigerator/freezer temperatures
• Scanning specimens and bagging them for pick up
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Offered friendly and efficient service to customers, handled challenging situations with ease.

• Sanitized, restocked and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms and allergies.
• Directed patients to exam rooms, fielded questions and prepared for physician examinations.
• Collected and documented patient medical information such as blood pressure and weight.
• Performed clerical duties, such as word processing, data entry, answering phones and filing.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Called and faxed pharmacies to submit prescriptions and refills.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
• Obtained pre- and post-treatment vital signs and weight.
• Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.