Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

CHRISTINE WILLIAMS

Holly Ridge,NC

Summary

Dynamic Administrative Manager with a proven track record, excelling in operational efficiency and staff development. Highly organized and skilled in CRM management, I effectively enhanced workflows and improved customer service, ensuring timely project delivery and compliance with regulations. Passionate about mentoring and fostering a collaborative work environment. Efficient Administrative Services Manager with experience in overseeing office operations, managing staff, and developing policies to improve organizational efficiency. Skilled in coordinating administrative procedures, streamlining workflow processes, and implementing cost-saving measures. Demonstrated ability to enhance communication between departments, resulting in optimized operational workflows. Committed to maintaining high standards of organization and operational excellence.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Administrative Manager

Atlantic Marine
Wrightsville Beach , NC
06.2022 - 02.2024
  • Conducted staff performance evaluations to monitor progress and individual skills.
  • Directed and oversaw office personnel activities.
  • Collaborated with project and department leaders to develop and implement improvements to operational efficiency.
  • Oversaw the maintenance of office equipment, supplies, and facilities.
  • Organized meetings between executives and outside vendors or clients.
  • Monitored office inventory to maintain supply levels.
  • Supported staff through in-service training, providing mentorship and additional resources.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Oversaw CRM updates and backups, report generation, and troubleshooting requisition.
  • Coordinated and conducted classes to teach procedures to new staff members.
  • Reviewed contracts prior to signing them in order to protect the interests of the organization.
  • Assisted in the recruitment process by reviewing resumes and conducting interviews.
  • Analyzed internal processes and recommended and implemented procedural or policy changes to improve operations.
  • Worked with management team to improve workflows and eliminate unnecessary tasks.
  • Organized and maintained documents, files and records.
  • Ensured compliance with applicable laws governing employee rights such as labor laws or OSHA regulations.
  • Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
  • Developed training materials for new hires on how to use office equipment efficiently.
  • Established work procedures or schedules to organize daily work of administrative staff.
  • Provided support to departmental managers in the development of project plans and initiatives.
  • Coordinated with executive staff to ensure deadlines were met in a timely manner.
  • Interpreted company policies and procedures for employees at all levels of the organization.

Owner

Magnus & Mae Custom Woodwork
Holly Ridge, NC
03.2022 - Current
  • Direct day-to-day administrative and operational functions for orders and custom requests
  • Create and manage social media accounts
  • Manage all accounting and billing for orders
  • Organize local vender fairs for merchandise sales
  • Design merchandise for company advertising

Stewardess/Accountant

M/Y Seabound
Ft. Lauderdale, FL
07.2022 - 02.2024
  • Managed receipts and billing for employee credit card and yacht accounts
  • Organized service documents for end of year reviews
  • Assisted clients with daily activities and scheduled events
  • Cleaned and maintained interior and exterior of yacht
  • Assisted captain with operating and ship maintenance when necessary
  • Scheduled and organized monthly events for clients and yacht departures

Retail Stock Associate

TJ Maxx
San Diego, CA
10.2017 - 12.2018
  • Completing inventory of all product processed everyday
  • Organizing product upon shipment arrival
  • Prepping products to be placed on the sales floor
  • Assisting Employees with categorizing and product placement
  • Received incoming merchandise and stored in correct stock locations.
  • Maintained orderly stockroom for ease of retrieval.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Kept work areas neat, clean and free from debris.
  • Stocked shelves, racks, and cases with new or transferred merchandise.
  • Assisted customer with product location and new arrivals

Yacht Service Associate

InterMarine Boats
Ft. Lauderdale, Florida
06.2016 - 05.2017
  • Entered details such as payments, account information and call logs into the computer system.
  • Managed service billing and accounting for individual client accounts.
  • Collecting payments and fees due for service completed.
  • Scheduling appointments for clients services from delivery to completion.
  • Researched and updated all required materials needed for office and clients.
  • Responded to customer requests via telephone and email.
  • Copied, logged and scanned documents.
  • Performed initial client yacht evaluation and created estimates for service required.
  • Assisted company owners with marketing of new yachts for clients.
  • Part time sales associate during boat shows.
  • Operating yachts and small boats for office and clients during sales.

Education

Medical Coding CPC -

Medcerts
San Diego, CA
02.2018

Associates Degree -

Palm Beach State College
Lake Worth, FL
01.2018

OUPV 6 Pack Captains License -

Adams Marine Seminars
Riviera Beach, FL
01.2016

High School Diploma -

Riviera Beach Maritime Academy
Riviera Beach, FL
01.2014

Skills

  • Highly organized
  • Punctual with deadlines
  • Billing
  • Scheduling
  • Accounting
  • Customer service
  • Displaying retail requests
  • Data entry
  • Open-minded
  • Willing to learn
  • Office management
  • Project management
  • Inventory control
  • CRM management
  • Meeting coordination
  • Document management
  • Office supervision
  • Scheduling and calendar management

Certification

  • AAPC Medical Coding course completion
  • OUPV 6 Pack Captains License
  • CPR Certification

Timeline

Stewardess/Accountant

M/Y Seabound
07.2022 - 02.2024

Administrative Manager

Atlantic Marine
06.2022 - 02.2024

Owner

Magnus & Mae Custom Woodwork
03.2022 - Current

Retail Stock Associate

TJ Maxx
10.2017 - 12.2018

Yacht Service Associate

InterMarine Boats
06.2016 - 05.2017

Medical Coding CPC -

Medcerts

Associates Degree -

Palm Beach State College

OUPV 6 Pack Captains License -

Adams Marine Seminars

High School Diploma -

Riviera Beach Maritime Academy

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CHRISTINE WILLIAMS