Christine woeltge
chippewa falls
Summary
Dynamic and dedicated professional with exceptional customer service skills. Proven ability to enhance engagement and maintain cleanliness standards while ensuring order accuracy. Strong work ethic, organized and dependable. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Compassionate and understanding.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Sid Harvey's
07.2023 - Current
- Assisted in food and beverage preparation, ensuring quality and presentation standards were met.
- Provided excellent customer service by promptly addressing guest inquiries and requests.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Collaborated with kitchen staff to facilitate efficient food delivery during peak service hours.
- Processed payments accurately, maintaining cash handling integrity throughout shifts.
- Engaged with customers to build rapport, fostering a welcoming atmosphere in the dining environment.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
Bar Tender, Bar Manager
Weekend At Bernies
03.2020 - 10.2023
- Strengthened relationships with clients through regular communication during the tender process, fostering trust and confidence in our services.
- Increased customer satisfaction by promptly addressing concerns and incorporating feedback into future visits.
- Cultivated deep understanding of clients to tailor proposals more effectively.
- Made sure that products were produced on time and are of good quality.
- Supervised daily bar operations to ensure exceptional service and compliance with health regulations.
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Used problem-solving and issue-resolution skills to promptly and successfully address problems.
Sales Associate
Kwik Trip
01.2019 - 12.2020
- Enhanced customer satisfaction by providing personalized service and product recommendations.
- Collaborated with team members to achieve sales targets and maintain optimal inventory levels.
- Resolved customer inquiries and complaints promptly, contributing to a positive shopping experience.
- Developed strong relationships with repeat customers, fostering loyalty and increasing retention rates.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
High School Diploma -
Chippewa Valley Technical College
Eau Claire, WI09-2024
Skills
- Strong work ethic
- Exceptional customer service
- Professional appearance
- Cleanliness standards
- Quality control
- Performance improvement
- Relationship management
- Great multitasker
- Friendly, positive attitude
- Flexible and adaptable
- Dependable and responsible
- Calm under pressure
Accomplishments
Holder of several Certificates, most relevant being my EMT2. I also have a Reiki certification, AHA training, FEMA certificates and I'm enrolled in a Phlebotomist class currently (through December 2025).
Certification
EMT2, Reiki, FEMA and AHA certificates.
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Server
Sid Harvey's
07.2023 - Current
Bar Tender, Bar Manager
Weekend At Bernies
03.2020 - 10.2023
Sales Associate
Kwik Trip
01.2019 - 12.2020
High School Diploma -
Chippewa Valley Technical College