Christine Woolard
Maryville,TN
Summary
Diligent Medical Receptionist with proven background in managing front desk operations for medical facilities. Efficiently handled patient check-ins while maintaining accurate records and coordinating appointments. Demonstrated strong multitasking abilities and exceptional communication skills.
Experienced medical support professional with strong focus on patient interaction and administrative efficiency. Adept at managing appointments, handling patient inquiries, and coordinating with medical staff. Known for effective collaboration and reliability in fast-paced environments. Skilled in using medical software systems, maintaining patient records, and ensuring welcoming atmosphere.
Overview
49
49
years of professional experience
Work History
Front Desk Medical Receptionist
Riverside Medical Associates
10.2005 - 09.2022
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
- Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.
- Coordinated appointment reminders for patients via phone calls or email notifications, reducing no-show rates.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Provided administrative support to medical staff, assisting with various clerical tasks as needed.
- Assisted with insurance verification tasks, expediting the billing process for both patients and providers.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Transcribed phone messages and relayed to appropriate personnel.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
Office Assistant
Potomac Iron Works
08.1973 - 12.1984
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Education
High School Diploma -
Bladensburg Sr, High School
Bladensburg, MD06-1971
Skills
- Appointment management
- Information documentation
- Paperwork coordination
- Documentation
- Intake form processing
- Call handling
- Check-in management
- Reminder calls
- EMR / EHR
- Patient callbacks
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Part TimeWork Location
On-SiteRemoteImportant To Me
Flexible work hoursWork from home option4-day work weekHealthcare benefitsTimeline
Front Desk Medical Receptionist
Riverside Medical Associates
10.2005 - 09.2022
Office Assistant
Potomac Iron Works
08.1973 - 12.1984
High School Diploma -
Bladensburg Sr, High School
Similar Profiles
Jacqueline AmayaJacqueline Amaya
Medical Assistant/Receptionist at Riverside Medical AssociatesMedical Assistant/Receptionist at Riverside Medical Associates
Ashanti JonesAshanti Jones
NA at Riverside Health System, Riverside Regional Medical CenterNA at Riverside Health System, Riverside Regional Medical Center
Ashley KronkAshley Kronk
Medical Billing Specialist at Riverside Pulmonary AssociatesMedical Billing Specialist at Riverside Pulmonary Associates
BRANDON FLANAGINBRANDON FLANAGIN
Reliability Maintenance and Engineering Planner at AmazonReliability Maintenance and Engineering Planner at Amazon
Stacy DishmanStacy Dishman
Home Health Supervisor at Caring Hearts and Hands of TnHome Health Supervisor at Caring Hearts and Hands of Tn