Christine Yankee
Johnston
Summary
Efficient Medical Billing Manager known for productivity and completing tasks with precision. Excel in managing billing processes, coding accuracy, and claims management, ensuring streamlined operations. Possess strong skills in strategic planning, team leadership, and healthcare compliance which contribute to achieving financial objectives. Adapt quickly to new technologies and regulations, utilizing problem-solving and communication skills to navigate challenges effectively.
Overview
20
20
years of professional experience
Work History
Medical Billing Manager
Independence, LLC
Providence
04.2005 - Current
- Analyzed billing processes and recommended improvements to minimize cycle time and enhance customer satisfaction.
- Prevented key account losses by researching discrepancies and correcting problems.
- Resolved customer complaints promptly and efficiently.
- Mentored and coached newly hired employees in their roles and responsibilities.
- Facilitated training sessions for new employees on company policies and procedures.
- Processed requests for additional documentation from customers in a timely manner.
- Collected payments, processed receipts and informed policyholders of outstanding balances.
- Handled billing related activities focused on medical specialties.
- Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
- Collaborated with fellow team members to manage large volume of claims.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Analyzed financial statements to identify discrepancies and resolve issues.
- Submitted claims to insurance companies.
- Managed all payments processing, invoicing and collections tasks.
- Performed quality assurance checks on coded data.
- Submitted clean claims to insurance companies electronically to secure payments.
- Resolved coding discrepancies and denials to maximize reimbursement.
Education
High School Diploma -
Catholic Charity
Lynn, MA06-1991
Skills
- Payment posting
- Time management techniques
- Effective communication
- Staff training and development
- Adaptability and flexibility
Timeline
Medical Billing Manager
Independence, LLC
04.2005 - Current
High School Diploma -
Catholic Charity
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