Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Work Availability
Work Preference
Timeline
Hi, I’m

Christine Young

Grasonville,MD
Christine Young

Summary

Dedicated and focused Project Management Specialist with over 20 years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in equipment operation, staff training and development, customer service and process improvements. High-achieving management professional possessing excellent communication, organizational and analytical capabilities. Devises innovative solutions to resolve business and technology challenges. Eager to advance business goals through careful team management

Overview

6
years of professional experience
1
Certification

Work History

DISYS for Amtrak
Washington, DC

SR Program Manager

Job overview

  • Facilitated communication between cross-functional teams in order to ensure successful delivery of projects.
  • Managed change requests related to scope changes or requested modifications during the course of a project.
  • Assisted in the development of business cases for new initiatives or enhancements to existing ones.
  • Developed and managed program plans, schedules, budgets, and performance metrics.
  • Created and maintained project documentation to ensure consistency of processes across the organization.
  • Coordinated with stakeholders to identify objectives and deliverables for projects.
  • Identified potential risks associated with projects and developed strategies to mitigate them.
  • Provided guidance to team members on project tasks and timelines.
  • Reviewed project progress reports, identified areas of improvement, and provided feedback as needed.
  • Ensured compliance with applicable laws, regulations, policies, procedures, and standards throughout the program lifecycle.
  • Created detailed work breakdown structures for complex projects that included task assignments and resource allocation plans.
  • Conducted regular meetings with stakeholders to discuss project updates and provide status reports.
  • Monitored team performance against established goals and objectives by providing coaching when necessary.
  • Collaborated with key stakeholders to define success criteria for programs and projects.
  • Negotiated contracts with vendors and suppliers in support of program objectives.
  • Provided technical assistance in resolving issues encountered during the course of a project.
  • Designed training materials used by team members when onboarding new personnel or introducing process improvements.
  • Oversaw project management for IT assets and coordinated requirements, scheduling and execution.
  • Reported project statuses to facilitate delivery schedules and manage bottlenecks.
  • Coached, mentored and trained personnel to create positive working environment.
  • Traveled to sites to perform network upgrades, troubleshooting and system modifications.
  • Identified and assessed risks and deployed proactive mitigation plans that met budgetary parameters and resolved over budget issues.
  • Prepared deliverables to drive continuous improvement resulting in staying with 3% under the budget.
  • Scheduled and managed equipment replacement before end-of-life.
  • Allocated and controlled IT budgets for labor, material and purchased services.
  • Directed corporate infrastructure planning and managed equipment and services for 24 regions.

CBTS for General Electric
Cincinnati, OH

PM III Hybrid Cloud, Technical Leadership
01.2023 - Current

Job overview

  • Facilitated communication among internal teams and external vendors to develop a cohesive strategy.
  • Coordinated meetings between stakeholders to ensure alignment on objectives and outcomes.
  • Created detailed reports of project status, budgeting, scheduling, and resource utilization.
  • Analyzed data from multiple sources to identify trends that could inform decision-making processes.
  • Collaborated with senior leaders across departments in order to align organizational goals with project objectives.
  • Resolved conflicts between stakeholders while maintaining positive working relationships.
  • Maintained detailed records of all tasks performed during the course of a project.
  • Oversaw daily operations related to assigned projects, providing direction as needed.
  • Tracked expenses associated with each stage of development, ensuring accuracy.
  • Prepared presentations summarizing key aspects of a project's progress or results.
  • Led meetings with internal team members, consultants and contractors.
  • Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
  • Monitored application performance metrics in order to identify potential areas of improvement within the cloud environment.
  • Advised on project costs, concepts or design changes.
  • Provided status updates to keep upper management informed and to reach goals.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Proven ability to learn quickly and adapt to new situations.

CBTS for Procter & Gamble
Cincinnati, OH

PM III
08.2021 - Current

Job overview

  • Developed project plans and timelines, assigning tasks to team members and tracking progress.
  • Identified risks and created mitigation strategies for successful project completion.
  • Coordinated meetings between stakeholders to ensure alignment on objectives and outcomes.
  • Facilitated communication among internal teams and external vendors to develop a cohesive strategy.
  • Created detailed reports of project status, budgeting, scheduling, and resource utilization.
  • Managed vendor relationships to ensure timely delivery of services within budget constraints.
  • Established quality assurance processes to ensure all deliverables meet standards set by the organization.
  • Provided guidance and support to team members in order to complete projects on time and within scope.
  • Analyzed data from multiple sources to identify trends that could inform decision-making processes.
  • Monitored performance metrics related to customer satisfaction with products or services delivered.
  • Negotiated contracts with suppliers in order to obtain the best value for materials or services required for projects.
  • Evaluated existing procedures, identifying areas of improvement through process optimization initiatives.
  • Ensured compliance with established policies throughout the life cycle of the project.
  • Collaborated with senior leaders across departments in order to align organizational goals with project objectives.
  • Resolved conflicts between stakeholders while maintaining positive working relationships.
  • Conducted post-project reviews in order to assess strengths and weaknesses of completed work.
  • Maintained detailed records of all tasks performed during the course of a project.
  • Oversaw daily operations related to assigned projects, providing direction as needed.
  • Assisted in developing budgets for upcoming projects based on estimated costs.
  • Tracked expenses associated with each stage of development, ensuring accuracy.
  • Prepared presentations summarizing key aspects of a project's progress or results.
  • Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
  • Led meetings with internal team members, consultants and contractors.
  • Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
  • Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
  • Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.
  • Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
  • Generated and tracked change orders and other contractual modifications affecting budget and schedule.
  • Focused on project monitoring and management by developing forecasts and tracking expenses.
  • Furnished project updates to various stakeholders, informing on strategy, adjustments and progress.
  • Reviewed budget and subcontractor estimates in detail and analyzed for accuracy with scope of work relevancy in mind.
  • Submitted budget estimates, progress reports and cost tracking reports.

Dixon Group Services
Chestertown, MD

IT Hardware and Procurement Manager
02.2018 - 04.2020

Job overview

  • Conducted market research to identify new sources of supply that offered competitive prices.
  • Reviewed existing contracts on a regular basis to ensure compliance with company requirements.
  • Analyzed purchasing trends and identified opportunities for consolidating orders and leveraging volume discounts.
  • Provided guidance on sourcing decisions related to product specifications, materials selection and vendor selection criteria.
  • Coordinated activities across various departments such as marketing, finance, operations to ensure timely completion of procurement processes.
  • Maintained up-to-date records of all purchases made by the organization including invoices, contracts.
  • Researched new products or technologies available in the market that could benefit the organization's operations.
  • Prepared reports on purchasing activity including cost savings achieved through negotiations with suppliers.
  • Collaborated with other departments such as engineering or production teams during the development phase of new projects.
  • Performed detailed analysis of supplier costs associated with different items purchased by the organization.
  • Developed and implemented construction plans for projects, ensuring compliance with all applicable codes and regulations.
  • Coordinated the delivery of materials to job sites and supervised subcontractors to ensure quality control.
  • Analyzed blueprints, specifications and other technical documents to identify potential problems or conflicts.
  • Organized meetings between contractors, suppliers and other stakeholders to discuss project progress.
  • Inspected job sites regularly to verify safety protocols were being followed and that work was progressing in accordance with established guidelines.
  • Monitored budgets, tracked expenditures and prepared financial reports related to construction activities.
  • Resolved any issues that arose during the course of a project in a timely manner.
  • Managed scheduling of personnel, equipment and supplies throughout the duration of a project.
  • Negotiated contracts with vendors, suppliers and subcontractors as needed for each project.
  • Prepared bids on upcoming projects based on estimated costs for labor, materials and equipment usage.
  • Collaborated with architects, engineers, surveyors, inspectors and other professionals involved in construction processes.
  • Ensured adherence to local building ordinances by reviewing plans prior to beginning work on each project.
  • Provided guidance to workers regarding safe operating procedures when using machinery or tools.
  • Investigated complaints from clients or members of the public about projects under construction.
  • Reviewed invoices from vendors and subcontractors for accuracy before authorizing payment.
  • Maintained records of completed jobs including time spent on tasks, materials used and expenses incurred.
  • Conducted regular performance evaluations of crew members assigned to particular projects.
  • Participated in conferences related to new technologies or techniques used in the industry.

Education

Glen Burnie High School
Glen Burnie, MD

High School Diploma
06-1987

University Overview

Anne Arundel Community College
Arnold, MD

Some College (No Degree) from Business Administration And Management

University Overview

Skills

  • Program Management
  • Stakeholder Management
  • Business Analysis
  • Portfolio Management
  • Project Estimation
  • Training and mentoring
  • Requirements Gathering
  • Scope Management
  • Cross-functional team leadership
  • Project Scheduling
  • Cost Control
  • Schedule Management
  • Vendor Sourcing
  • Procedure Development
  • Work flow planning
  • Data Analysis
  • Risk Management
  • Project development
  • Technical Support
  • Compliance Monitoring
  • Resource Allocation
  • Inventory Control
  • Financial Administration
  • Document Management
  • Project tracking
  • Project Management
  • Workforce training
  • Project Planning
  • Quality assurance and control
  • Purchasing and procurement
  • Budget Administration
  • Expense Reports
  • Presentations
  • Forecasting
  • Staff training and mentoring
  • Coaching and Mentoring
  • Cost reduction and containment
  • Project scope
  • Baseline schedules creation
  • Project development and lifecycle
  • Stakeholder Communications
  • Budgeting and forecasting
  • Processes and procedures

Accomplishments

Accomplishments
  • Personal Recommendation 2022
  • Letter of Appreciation 2013-2016
  • Letter of Recommendation 2008-2016
  • Letter of Recommendation 2007
  • Letter of Reference 2007
  • Personal recommendation 2007
  • Coin by Missile Defense Agency 2007
  • Job Well Done 2005
  • Letter of Appreciation from the Surgeon General US Navy 2005
  • 911 Coin 2001
  • Community Spirit Award 1994
  • Outstanding Achievement Award 1994

Certification

  • Certificate ServiceNow Basic Administration 2023
  • Certificate Introduction to AWS for non Engineers 2 Security 2023
  • Certificate Introduction to AWS for non engineers 4 Billing & Pricing 2023
  • Certificate One Drive Business

References

References
References available upon request.
Availability
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Work Preference

Work Type

Full Time

Location Preference

Remote

Important To Me

401k matchPaid time offTeam Building / Company RetreatsFlexible work hoursWork from home optionPersonal development programsStock Options / Equity / Profit SharingWork-life balanceCareer advancementPaid sick leave

Timeline

PM III Hybrid Cloud, Technical Leadership
CBTS for General Electric
01.2023 - Current
PM III
CBTS for Procter & Gamble
08.2021 - Current
IT Hardware and Procurement Manager
Dixon Group Services
02.2018 - 04.2020
Glen Burnie High School
High School Diploma
Anne Arundel Community College
Some College (No Degree) from Business Administration And Management
SR Program Manager
DISYS for Amtrak

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Christine Young