Summary
Overview
Work History
Education
Skills
Timeline
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Christine Young

West

Summary

Experienced food service professional with strong focus on team collaboration and achieving results. Skilled in inventory management, customer service, and food safety practices. Adaptable and reliable, consistently meeting changing needs and expectations. Known for fostering positive team environment and ensuring high-quality outcomes.

Professional in deli operations, prepared to lead and inspire teams. Has history of improving operational efficiency and maintaining high standards of food safety and quality. Emphasizes collaborative teamwork and adaptability to meet shifting demands. Known for strong leadership and communication skills.

Experienced with deli management and team leadership. Utilizes effective communication and conflict resolution to maintain harmonious work environment. Track record of optimizing product displays and ensuring compliance with health regulations.

Overview

20
20
years of professional experience

Work History

Produce Specialist

HEB Grocery Store
01.2013 - 01.2022
  • Reported product ordering and shipping discrepancies to department manager.
  • Generated signage for produce goods and performed price check functions.
  • Increased customer satisfaction through providing timely assistance, product knowledge, and recommendations.
  • Participated in staff meetings where best practices were shared among team members for continuous improvement of the produce department''s performance.
  • Facilitated efficient workflow by organizing work areas, ensuring tools and equipment were readily available for team members.
  • Handled escalated customer concerns professionally, resolving issues effectively in alignment with store policies and procedures.
  • Boosted store reputation with consistently fresh and visually appealing produce displays, adhering to company standards.
  • Streamlined merchandise replenishment processes with proper stocking techniques that minimized handling time and out-of-stock instances.
  • Followed established guidelines to dispose of damaged, spoiled and expired products.
  • Rotated produce on sales floor to guarantee optimal freshness and variety.
  • Contributed to a safe work environment through adherence to established safety guidelines during lifting, cutting, and cleaning tasks.

Deli Team Lead

HEB Grocery Store
01.2002 - 01.2013
  • Led a team of deli associates, fostering teamwork and improving overall productivity levels.
  • Monitored inventory levels closely to prevent stockouts while minimizing excess waste from expired products.
  • Evaluated employee performance regularly, offering constructive feedback for continuous improvement opportunities.
  • Ensured compliance with federal, state, and local regulations regarding food safety and sanitation practices.
  • Collaborated with store managers to implement promotional strategies resulting in increased sales.
  • Streamlined inventory management for reduced wastage and improved product availability.
  • Trained new team members on proper food handling, sanitation, and safety procedures for a safer working environment.
  • Managed daily financial transactions accurately while adhering to established cash-handling procedures.
  • Contributed to budget preparation by providing input on staffing needs, equipment upgrades, and other operational expenses.
  • Maintained clean and organized workspaces, promoting efficiency within the deli team operations.
  • Coordinated special events catering orders while ensuring timely delivery of high-quality products to clients'' satisfaction.
  • Increased revenue through upselling techniques that highlighted premium product options available within the department.
  • Conducted regular equipment maintenance checks for optimal performance and minimal downtime.
  • Enhanced customer satisfaction by ensuring timely and efficient service in the deli department.

Education

Aquilla High School
Aquilla, TX

Skills

  • Stock rotation
  • Food safety compliance
  • Product knowledge expertise
  • Visual display creation
  • Merchandising techniques
  • Product promotion
  • Produce handling
  • Packaging
  • Safety precautions
  • Surface preparation
  • Quality control
  • Quality assurance

Timeline

Produce Specialist

HEB Grocery Store
01.2013 - 01.2022

Deli Team Lead

HEB Grocery Store
01.2002 - 01.2013

Aquilla High School

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