Collaborative leader, sale assaociate/manager that partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of people in dynamic, fast-paced settings.
Overview
12
12
years of professional experience
Work History
Sales Lead Manager
Noralina Freedom Designs
05.2017 - Current
Established positive and effective communication among unit staff and organization leadership, and reducing miscommunications.
Identified and resolved ineffective practices.
Interacted well with customers to build connections and nurture relationships with customers i sold products to several times a year
Managed inventory and accurate delivery of goods and services.
Developed and implemented strategies to maximize customer satisfaction.
Managing multiple tasks in a high energy environment.
Set up and Breakdown of booth where product were sold at festivals across the US
Personal stylist to customers looking to try clothes on and buy outfits
Selling clothes and jewelry in high energy and face paced environments.
Management and training of a sales team of 3 to 10 per weekend.
Management of Etsy and Shopify online store(current position in company)
Answering question on Etsy and Shopify about our products (current position in company)
Packaging and shipping of products (current position in company )
Cash handling / basic math for sales
Use of pos system
Receptionist/ Insurance Agent
David Hampton Insurance Services Farmers Insurance
11.2019 - 07.2022
Responded to inquiries from callers seeking information about current or new polices
Answered phone promptly and directed incoming calls to lead Agent
Corresponded with clients through email, telephone, or postal mail.
Provided clerical support to company employees by copying, faxing, and filing documents.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Go over coverages on Insureds policies
Take payments over the phone and in person
Update policies as requested by insured
Create quotes and processing new policies
Communication with Mortgagee loan companies for updates and payments
Kennel Tech, Kennel Tech Manager, Pharmacy Tech
Berkeley Dog and Cat
10.2013 - 01.2019
Filling prescriptions of inpatient and outpatient animals
Answering questions about medication and side affects
Inventory of controlled and non controlled drugs
Managing a Kennel staff of 5
Speaking with staff about issues in regards to behavior and work
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Day to day operations of a cat and dog kennel
Feeding and medicating cats and dogs
Walking dogs
Communication to clients about their dogs health and behavior
Giving vaccines to pets
Assisting Doctors with appointments
Data entry about pets and their health from appointments and kennel stays
Scanning and storing documents
Scheduling appointments
Customer service
Education
High School Diploma -
Oakland Tech
Oakland Ca
05-2006
Skills
Problem-solving
Planning and implementation
Inventory management
Training and mentoring
Work prioritization
Clear communication
Assistant Operations management
Multitasker
Time management
Timeline
Receptionist/ Insurance Agent
David Hampton Insurance Services Farmers Insurance
Site Manager/ Builder/Quotes and Estimator at Freedom Designs Outdoor Construction LtdSite Manager/ Builder/Quotes and Estimator at Freedom Designs Outdoor Construction Ltd