Christine C Hines
Cheektowaga,New York
Summary
Compassionate LMHC, NCC, CASAC-T, EMDR trained therapist focused on helping patients overcome personal obstacles. Diligent and resourceful professional with 9 years of hands-on experience diagnosing issues and cultivating personalized treatment plans. Comfortable working either autonomously or in a team-based setting to resolve issues.
Overview
10
10
years of professional experience
Work History
Clinical Mental Health Counselor
Strong Minds, LLC
Williamsville, NY
03.2024 - Current
- Provided psychotherapy services to clients utilizing evidence-based therapeutic techniques.
- Utilized emerging Cognitive Behavioral Therapy, EMDR, Dialectal Behavioral Therapy, Person-Centered Therapy, Solution Focused, Schema and Narrative Therapy as treatment approaches.
- Coordinated care with psychiatrists, primary care physicians, and other healthcare providers to ensure comprehensive patient care.
- Conducted assessments such as psychological testing, personality assessment, and cognitive assessment.
- Consulted with court systems regarding legal matters involving mental health issues.
- Educated clients about available resources in the community to facilitate access to additional assistance.
- Performed crisis intervention services for clients experiencing acute emotional distress.
- Supervised trainee therapists providing clinical training experiences related to counseling theory and practice.
Clinical Mental Health Counselor
WNY Coordinated Medical Care
Williamsville, NY
03.2023 - 05.2024
- The Western New York Care Coordination Program is a collaborative initiative by six County governments, the New York State Office of Mental Health, providers and consumers to transform community services systems serving people diagnosed with serious mental illness.
- The program aims to create systems that are responsive to the interests of consumers, ensure access to high-quality services, and promote recovery.
- Service delivery is based upon an individual services plan developed in partnership with consumers and their families.
- My duties as a mental health counselor in WNY Coordinated Medical Care, include conducting preliminary interviews and documenting cases from the initial consultation to the end of treatment.
- I evaluate clients’ mental, behavioral, and emotional health and develop appropriate intervention and recovery plans for individuals, couples, families, and groups.
- I collaborate on intervention plans with other mental health specialists, doctors, nurses, and social workers.
- I follow up with psychiatrists and attending physicians for clients admitted to the hospital. They identify and prevent behaviors that impede recovery.
- Assist family members and primary caregivers in managing mental health behavioral challenges.
- Manage hospital diversion of patients, in relation to chronic, episodic illness, addiction and behavioral health.
- follow-up of identified high risk enrollees, outreach
Recovery Specialist, LMHC, NCC, CASAC-T
Office of Mental Health & Substance Abuse Services
Niagara Falls, NY
07.2021 - 03.2023
- I am a Licensed Clinician who holds a national counseling certification along with CASAC-T. My role is embedded with DSS/Child Protective Services.
- • I work with individuals and their families who are referred by CPS related to substance use and related concerns.
- • I am also a part of The Mobile Crisis Outreach team, within Niagara County Crisis Services that is a mobilizing unit that conducts onsite evaluations in the community when appropriate, for both adults and children currently in Niagara County.
- • Critical Incident Stress Debriefing/Defusing. This service is available to individuals, families, or groups who have faced a recent tragic or traumatic event.
- • I provide screening, assessment, brief in-home therapeutic interventions, referral, and linkage
- • Additionally, I work with the family to develop safe plans of care to promote family stabilization and safety for children.
- • Applied advanced counseling techniques to define patient and family issues.
- • Conducted outreach, advocacy and rehabilitative services for regular cases and crisis intervention.
- • Diagnosed mental health, emotional and substance abuse disorders.
- • Executed appropriate risk-assessment and mitigation strategies.
- Referred clients to other programs and community agencies to enhance treatment processes.
- Provided counseling for relapse prevention, social issues and mental health problems.
- • Referred clients to external resources for additional support.
Mental Health Clinician LMHC
Crisis Services
Buffalo, New York
09.2018 - 12.2022
- Mobile Transitional Support providing supportive services to individuals who have been hospitalized within psychiatric facilities or Article 28 hospitals who may be at risk for re hospitalization
- Provide support 24/7 to fill in gaps of services
- Part of discharge planning, assisting in the transition plan development
- Assist with challenges, such as organizing and building skills around taking prescriptions once client is discharged
- Provide clinical and peer support to ensure engagement with the community-based provider, communicating with the provider to determine and support interventions utilized during session, that are incorporated outside an office setting
- Working with the client and supports to identify obstacles and establish obtainable goals, to diminish challenges and maintain a higher level of functioning
- Outline WRAP plan that is in conjunction with clinician's preventive plan development
- Determine client's specific challenges, then utilize and teach problem solving techniques around client goals
- Preparing plans to assist client in setting up self-help in new ways through greater awareness
- Lethality assessments and referrals.
- Led patients in individual, family, group and marital therapy sessions.
Senior Care Coordinator
Person Centered Services
Buffalo, New York
07.2018 - 09.2019
- Overall responsibility and accountability for coordinating all aspects of the individual’s care, including but not limited to health and behavioral healthcare, community supports, and other services required to meet the needs of the individual
- Comprehensive case management, Care Coordination and Health Promotion, Comprehensive
- Transitional Care, Individual and Family Support, Referral to Community and Social Support Services, Use of Health Information Technology to Link Services Completes required assessments using person centered planning techniques, as well as gathers and incorporates all other relevant assessments
- Develops life plan with the individual and circle of supports
- Accountable for coordinating all aspects of an individual’s care Completes program enrollment and eligibility documents
- Complete and secures consents and authorizations to share information
- Provides 1:1 behavioral and mental health counseling when applicable
- Provides quality driven, cost effective, culturally appropriate services.
Medicaid Service Coordinator
Aspire of WNY
Buffalo, New York
06.2014 - 07.2018
- Provided Service Coordination to ensure individuals served have opportunities to make choices, develop and achieve, participate in the community, maintain good health, and secure personal future
- Document service provisions participate as a member of the support team
- Develop Individualized Service Plans and other plans, agreements, and proposals
- Monitor the implementation of the individual’s ISP review the services and supports regularly
- Maintains documentation of the Individualized Service Plan, ensures complete and timely manner of applications, letters, certifications, and reviews as needed
- Coordinate admission of individuals to a wide variety of community services ensuring all required materials are obtained
- Manages complete and timely eligibility of all appropriate funding and benefits
- Participates in peer reviews
- Supervision of 1:1 counseling of individuals on a case load of 35.
Education
Eye Movement Desensitization And Reprocessing - EMDR
Trauma Institute
Buffalo, NY01-2024
NCC - Mental Health Counselor
NBCC, National Board of Certified Counselors
New York05.2022
Master of Arts - LMHC, Clinical Mental Health Counseling
Training Medaille College
Buffalo, NY05.2019
Certified Narcan Trainer -
05.2019
Bachelor of Science - Social Work
Buffalo State College
Buffalo New York05.2014
Associates Degree - Human Services
Niagara County Community College
Sanborn, NY05.2012
CASAC-T - Credentialed Alcoholism And Substance Abuse
Office of Addiction Services And Supports/OASAS
Buffalo NYSkills
- I have a compassionate and comforting approach with a deep understanding of related issues and intervention options
- Extensive DSM-IV knowledge
- Psychiatric population familiarity
- Addictions specialist
- Practiced in family assessments
- Mood disorders specialist
- Outreach programming specialist
- Dissociative disorders competency
- Suicide precautions expertise
- Dual diagnosis expertise
- Behavioral health assessment
- Patient evaluation
- Solution-focused counseling
- Crisis intervention
- Substance abuse treatment
- Certified by the National Board for Certified Counselors (NBCC)
- Knowledge of the ins and outs of Child Protective Services (CPS)
- Individual and group therapy
- Licensed Counselor in New York State
- National Counselor Certification
- Suicide risk assessments
- Exceptional problem solver
- Safety and risk assessments
- Superior communication skills
Affiliations
- Narcan Certified/Trainer
- 2018 American Counseling Association
- 2018 Recipient of a Behavioral Workforce Grant Stipend.
- Chi Sigma Iota, Mu Eta Delta Chapter member
- IMHATT Certificate
Accomplishments
- 2018-2022 American Counseling Association
- IMHATT Certificate
- 2017 Service Coordinator of the year award-Aspire of WNY
- 2019 Michael B. Coppock Exemplary Counselor of the Year Award- Crisis Services of Erie County
- Motivational Interviewing Extensive Workshop Training
Timeline
Clinical Mental Health Counselor
Strong Minds, LLC
03.2024 - Current
Clinical Mental Health Counselor
WNY Coordinated Medical Care
03.2023 - 05.2024
Recovery Specialist, LMHC, NCC, CASAC-T
Office of Mental Health & Substance Abuse Services
07.2021 - 03.2023
Mental Health Clinician LMHC
Crisis Services
09.2018 - 12.2022
Senior Care Coordinator
Person Centered Services
07.2018 - 09.2019
Medicaid Service Coordinator
Aspire of WNY
06.2014 - 07.2018
Eye Movement Desensitization And Reprocessing - EMDR
Trauma Institute
NCC - Mental Health Counselor
NBCC, National Board of Certified Counselors
Master of Arts - LMHC, Clinical Mental Health Counseling
Training Medaille College
Certified Narcan Trainer -
Bachelor of Science - Social Work
Buffalo State College
Associates Degree - Human Services
Niagara County Community College
CASAC-T - Credentialed Alcoholism And Substance Abuse
Office of Addiction Services And Supports/OASAS
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