Christine (Chrissy) Bradford-Meyer
Grand Junction,CO
Summary
Hospitality professional with 12+ years of experience in bartending, serving, and staff training. Known for being reliable, attentive, and easy to work with, with a strong focus on guest experience and teamwork.
Overview
18
18
years of professional experience
Work History
Customer Support & Knowledge Base Manager
Hudu Technologies, Inc
Grand Junction, Colorado
02.2023 - Current
- Manage and scale a customer support team in a fast-growing SaaS environment
- Oversee daily operations to maintain timely, high-quality support
- Resolve escalated issues efficiently and professionally
- Hire, train, and develop team members
- Build and maintain knowledge base resources to improve efficiency and reduce response times
- Thrive in a fast-paced environment requiring adaptability and strong communication
Customer Support Specialist
Root Insurance
04.2022 - 02.2023
- Managed a high volume of customer interactions with accuracy and empathy
- Resolved inquiries efficiently using CRM tools, improving response times
- Handled billing and policy issues while maintaining strong customer satisfaction
- Developed strong multitasking and problem-solving skills in a fast-paced environment
- Contributed to team discussions to improve support processes
Bartender
Water Grill
Santa Monica, California
06.2019 - 03.2020
- Crafted cocktails with attention to detail and presentation
- Made recommendations based on wine, spirits, and menu knowledge
- Managed high-volume drink service for bar guests and the dining room
- Maintained high standards in an upscale, seafood-focused environment
Bartender / Server
Tin Roof Bistro
Manhattan Beach, California
05.2014 - 05.2019
- Prepared cocktails for bar guests and dining room during peak hours
- Provided attentive service in a fast-paced environment
- Built strong relationships with guests, encouraging repeat visits
- Used menu and beverage knowledge to guide guest selections
Bartender Trainer
Bubba Gump Shrimp Co.
Santa Monica, California
08.2008 - 03.2020
- Developed a training program for new bartenders focused on standards and menu knowledge
- Maintained an organized, well-prepared bar to support efficient operations
- Coached staff on best practices to improve performance and teamwork
- Delivered consistent service during peak hours in a fast-paced environment
Education
Google IT Certificate - Information Technology
Coursera
Remote, Colorado01-2023
Some College (No Degree) - English Composition
Colorado Mesa University
Grand Junction, CO05-2006
High School Diploma -
Fruita Monument High School
Fruita, CO05-2003
Skills
- Guest service and sales
- POS systems
- Time management
- Team collaboration
- Training and leadership
- High-volume service expertise
- Beverage knowledge
Additional Information
Flexible availability. Strong team player with a positive, reliable work ethic.
Timeline
Customer Support & Knowledge Base Manager
Hudu Technologies, Inc
02.2023 - Current
Customer Support Specialist
Root Insurance
04.2022 - 02.2023
Bartender
Water Grill
06.2019 - 03.2020
Bartender / Server
Tin Roof Bistro
05.2014 - 05.2019
Bartender Trainer
Bubba Gump Shrimp Co.
08.2008 - 03.2020
Google IT Certificate - Information Technology
Coursera
Some College (No Degree) - English Composition
Colorado Mesa University
High School Diploma -
Fruita Monument High School