Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

CHRISTINE D. SCOTT-BUELL

Huntsville,TX

Summary

Highly - motivated, hard working employee with excellent customer services skills, multitasking, and time management abilities with a desire to take on new challenges. Friendly with a strong work ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills and working under pressure and adapting to new situations and challenges.

Overview

30
30
years of professional experience

Work History

Cook Supervisor

Carolina Creek Camp
05.2024 - 11.2024
  • Collaborated with front-of-house staff to provide seamless dining experiences for guests.
  • Maintained a clean and sanitary kitchen environment, ensuring compliance with health codes and regulations.
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Modified recipes to accommodate dietary restrictions and allergies.
  • Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
  • Streamlined food preparation processes for faster service times and better quality control.
  • Fostered a positive work environment, promoting teamwork among kitchen staff members for improved productivity.
  • Evaluated food products to verify freshness and quality.

Office Administrative Assistant

Phoenix Flooring Inc.
01.2022 - 05.2024
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Office Manager

Buell Sanitation Services
10.2014 - 01.2021
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.

Dental Assistant

Cr. Gilbert Price, DDS
01.2012 - 10.2014
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
  • Prepared patient x-rays and images for dentist review.
  • Took dental images following strict patient protection rules, applying lead aprons.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
  • Contributed to office organization by maintaining accurate patient records and updating files regularly.
  • Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
  • Educated patients on proper oral hygiene techniques, promoting long-term dental health.
  • Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.

Office Administrative Assistant

GNR Construction and Flooring
01.2009 - 01.2012
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
  • Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
  • Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Office Assistant

Phoenix Carpet and Floors, Inc
01.2002 - 01.2009
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
  • Ensured timely completion of projects by coordinating resources across multiple teams effectively.
  • Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
  • Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
  • Supported financial operations, processing invoices and payments, contributing to timely and accurate financial reporting.

Front Desk Receptionist

State Farm Insurance James McComb
01.1997 - 03.2000
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Completed all tasks in compliance with company policies and procedures.
  • Initiated system for tracking office supplies, leading to more efficient inventory management.
  • Organized and maintained files and records to ensure up-to-date documentation.
  • Provided basic technical support for front office equipment, minimizing downtime.

Customer Service Representative

Mail Boxes Ect.
01.1995 - 01.2000
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Coordinated with logistics department to expedite shipping for urgent customer orders.
  • Fostered positive customer service culture within team which led to higher customer satisfaction rates.
  • Delivered prompt service to prioritize customer needs.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Maintained up-to-date knowledge of product and service changes.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

Associate of Science - Dental Assistant

Remington College
League City, TX
04-2011

Associate of Science - Business Administration

Lonestar Montgomery College
Conroe, Tx
05-2006

High School Diploma -

Huntsville High School
Huntsville, Tx
05.1989

Skills

  • Customer service
  • Team leadership
  • Organizational skills
  • Time management
  • Computer proficiency

Certification

  • Food Handler Certificate
  • TABC Seller Certification
  • Food & Beverage Certificate: Takeup, Pickup, & Delivery
  • Covid -19 Awareness Certificate

Timeline

Cook Supervisor

Carolina Creek Camp
05.2024 - 11.2024

Office Administrative Assistant

Phoenix Flooring Inc.
01.2022 - 05.2024

Office Manager

Buell Sanitation Services
10.2014 - 01.2021

Dental Assistant

Cr. Gilbert Price, DDS
01.2012 - 10.2014

Office Administrative Assistant

GNR Construction and Flooring
01.2009 - 01.2012

Office Assistant

Phoenix Carpet and Floors, Inc
01.2002 - 01.2009

Front Desk Receptionist

State Farm Insurance James McComb
01.1997 - 03.2000

Customer Service Representative

Mail Boxes Ect.
01.1995 - 01.2000

Associate of Science - Dental Assistant

Remington College

Associate of Science - Business Administration

Lonestar Montgomery College

High School Diploma -

Huntsville High School
CHRISTINE D. SCOTT-BUELL