Christine Wheeler

Provided food for 100+ once per week.
Managed budget.
Food shopping to secure best price.
Prepared and served food to Chorus members and staff in timely manner.
Cleaned and stored all kitchen, coffee and tea supplies in designated cabinet.
Negotiated catering prices for shows.
Provided hot dinner and beverages for 100+ quarterly. One to four nights depending on show.
Coordinated volunteers for all rehearsals and shows.
Organized and oversaw food service training to educate volunteers on setting up hot trays and iced meals safely.
Reviewed pricing and ordered food ingredients, small kitchen appliances and supplies.
Handled catering scheduling, ordered food for events.
Inspected preparation and storage equipment regularly to assess and maintain stock
Verified prepared food met standards for quality and quantity before serving to members.
Trained volunteers on proper cooking procedures as well as safety regulations and productivity strategies.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Oversaw food preparation and monitored safety protocols.
Purchased food and cultivated strong vendor relationships.

Coordinated, photographers, videographers, speakers, meals, merchandise, educational material and workshops for event participants during PNW only all female Motorcycle event for International Female Riders Day.
Coordinated guest speakers housing, transportation and food for event.
Streamlined event efficiencies by accurately coordinating and managing volunteer itineraries.
Coordinated schedules and timelines for multiple workshops.
Attended Motorcycle industry events to promote event and build relationships with prospective vendors.
Managed administrative logistics of events planning, event booking and event promotions.
Selected and ordered décor and event materials.
Solicited feedback from attendees to assess event success and uncover opportunities for improvement.
Fulfilled contractual obligations for food & beverage service.
Choose menu for all meals based on dietary needs of attendees and volunteers. Worked closely with Chef to prepare special dessert.
Managed event logistics and operations.
Worked closely with business owner to manage and promote event on social media.
Worked closely with business owner to create promotional merchandise.

• Managed day-to-day business operations of over 100 clients and five employees.
• Aligned branding initiatives and sales strategies with client goals.
• Conducted target market research to scope out industry competition and identify advantageous trends.
• Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Consulted with customers to assess needs and propose optimal solutions.
• Trained and motivated employees to perform daily business functions.
• Maintained up-to-date administrative records to monitor operational conditions.
• Created and monitored promotional approaches to increase sales and profit levels.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
• Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
• Set, enforced and optimized internal policies to maintain responsiveness to demands.

Worked with Costco Wholesale to market new health plan to small business owners.
Scheduled and led department staff meetings, workshops and functions to encourage and inspire staff.
Coordinated activities and projects to plan sales department operations and meet timelines.
Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.
Managed five sales specialists by coaching on effective sales techniques, monitoring performance and offering helpful feedback.
Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Trained all new sales representatives on sales strategies and processes to reduce process gaps.
Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues. Built relationships with customers and community to establish long-term business growth. Resolved all vendor and account problems efficiently.
Insured over $1 million lives in first year, shattering sales goals
Organized promotional events and interacted with community to increase sales volume.

• • Provided primary customer support to Medicare supplement sales staff.
  • Offered advice and assistance to new members, paying attention to special needs.
  • Answered constant flow of customer calls with minimal wait times.
  • Responded to customer requests for products, services and company information for Medicare supplement plan.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals. Customer in this case being Medicare.
  • Consulted with outside parties to resolve discrepancies and create expert solutions.
  • Delivered excellent customer service, resulting in consistent 100% customer satisfaction rating for Medicare supplement plan from Federal government.
  • Assessed sales calls to determine eligibility for benefits, identify service needs and resolve issues.
  • Investigated and resolved Medicare member inquiries and complaints quickly.
  • Communicated professionally with colleagues, freelancers and clients.