Christine M. Johnston
Medina
Summary
Profile Summary Experienced professional career in BSA AML and banking operations. Excel at interfacing with others at all levels to ensure organizational goals are attained. Possess excellent interpersonal, analytical, and organizational skills. Excel within highly competitive environments where leadership skills are the keys to success. An effective manager with the skills necessary to direct, train, and motivate staff to its fullest potential. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
35
35
years of professional experience
1
1
Certification
Work History
AVP/Manager Investigations Quality Assurance
U S Bank
04.2016 - Current
- Manager a team of eight across multiple sites and states
- Perform Senior Management and filing unit metrics
- Work jointly with internal and external auditors
- Cross-trained existing employees to maximize team agility and performance.
- Conducted risk assessments to identify and mitigate potential quality issues.
- Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
- Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
AVP/Senior Investigations Quality Assurance Analyst
U S Bank
- Perform Quality Assurance reviews to monitor risk for alerts, cases, and SARs for AML, and Fraud
- Complete monthly Investigative unit appeals and remediation
- Update and maintain policies, procedures, and testing aids Assist with projects, Targeted Testing, Audits, and New hire training
- Monitored activities and supporting systems to meet compliance regulations.
BSA/AML Compliance Officer
Gabriel Partners
01.2013 - 03.2016
- Perform Quality Control of all AML functions.
- Update policies, procedures, and new hire training
- Perform audits, and client implementations
- Supervise and educate staff of 100.
- Identified threats, vulnerabilities and suspicious behavior patterns to recommend mitigation measures.
BSA/AML Analyst
Park View Federal Savings Bank
01.2010 - 01.2013
- Perform complex Anti Money Laundering (AML) investigations
- Prepare Qualification Report for SAR and CTR filing with FINCEN
- OFAC screening, 314(a) and (b), and Subpoena
- Monitor foreign customer’s, SRC, MSB, and Exempt accounts
- Perform customer CDD and EDD
- Updated policies and procedures and self audited bank regulations.
Senior Investigator BSA/AML Corporate Compliance
Am Trust Bank
01.2006 - 12.2009
- Perform complex Anti Money Laundering (AML) investigations
- Electronically filed SAR and CTR reports with FINCEN
- Monitored foreign customer’s and Embassy accounts
- Updated policies and procedures and self audited bank regulations.
- Identified areas of possible system improvement to enhance overall business performance, accounting for budgetary concerns and business goals.
Assistant Branch Manager
Liberty Bank NA
01.2005 - 01.2006
- Ensure all daily operations of branch staff and policies
- Accurately account for all cash handling and audits
- Institute staff goals and objectives and oversee sales training.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Demonstrated knowledge of branch financial products, loans and lines of credit.
Analyst
National City Corporation
01.1989 - 01.2005
- Loss Avoidance & Investigations- Corporate Audit
- Perform background investigations on corporate customers disclosing any derogatory information obtained from public records
- Devise and implement innovative principles and procedures to ensure minimal loss to the corporation
- Counsel Regional and Treasury Managers on Audit policies and procedures
- Identified and resolved problems through root cause analysis and research.
Education
Bachelor of Arts - Criminal Justice
Baldwin Wallace College
Berea, OhioAssociates of Finance -
Lorain County Community College
Affiliations
Skills
- Resource Allocation
- Metrics Tracking
- Process Improvement
- Staff Development
- Workforce Management
- Policy Implementation
Certification
ACAMS
Timeline
AVP/Manager Investigations Quality Assurance
U S Bank
04.2016 - Current
BSA/AML Compliance Officer
Gabriel Partners
01.2013 - 03.2016
BSA/AML Analyst
Park View Federal Savings Bank
01.2010 - 01.2013
Senior Investigator BSA/AML Corporate Compliance
Am Trust Bank
01.2006 - 12.2009
Assistant Branch Manager
Liberty Bank NA
01.2005 - 01.2006
Analyst
National City Corporation
01.1989 - 01.2005
AVP/Senior Investigations Quality Assurance Analyst
U S Bank
Bachelor of Arts - Criminal Justice
Baldwin Wallace College
Associates of Finance -
Lorain County Community College
Affiliations
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