Christine M Mock
Newton,NJ
Summary
Self-starting Custodian with team player mentality. Skilled at staying on task and meeting deadlines. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Hardworking and passionate, with strong organizational skills. Ready to help team achieve company goals. Organized Worker with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Overview
28
28
years of professional experience
Work History
Custodial/Housekeeper
American Addiction Centers
Newton, NJ
09.2012 - Current
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Reported vandalism or other damage to property to supervisor.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Collected trash and emptied receptacles and recycling containers.
- Promoted building security by locking doors and checking electrical appliances for safety hazards.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Checked in and stocked inventory throughout facility.
- Kept building spaces premises clean inside and outside.
- Collected, sorted and transported recyclable materials.
- Moved furniture for cleaning and set up for special events.
- Supervised supplies in inventory and submitted reorder requests.
Cook Supervisor
Sussex County Sheriff
Newton, NJ
02.2012 - 03.2020
- Planned and directed high-volume food preparation in fast-paced environment.
- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
- Mentored kitchen staff to prepare each for demanding roles.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Monitored food preparation, production and plating for quality control.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Kitchen Manager
Sodexo Food Service
Lafayette, NJ
09.2011 - 06.2012
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Checked and tested foods to verify quality and temperature.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
- Followed standardized recipes set by Chef for production of breakfast, lunch and dinner meals.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Wiped down counters using sanitizing spray to prevent cross-contamination among food items.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Motivated staff to perform at peak efficiency and quality.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 90% accuracy.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 90% accuracy.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 90% accuracy.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Maximized quality assurance by completing frequent line checks.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Oversaw food preparation and monitored safety protocols.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Cook
Newton Memorial Hospital, Newton Medical Center
Newton, NJ
12.2001 - 06.2011
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Mentored staff in expectations and parameters of kitchen goals and daily work.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
- Communicated closely with servers to fully understand special orders for customers.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Inspected appliances, commercial fryers, and ovens to verify proper working order.
- Ordered and received products and supplies to stock kitchen areas.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Transitioned between breakfast and lunch service.
Education
Associate of Science - Business Management
North Country Community College
Saranac Lake, NY05.1986
Associate of Applied Science - Hotel, Motel, And Restaurant Management
Paul Smiths College
Paul Smiths, NY12.1985
High School Diploma -
Saranac Lake Senior High School
Saranac Lake, NY06.1983
Skills
- Physical Stamina
- Positive Team Player
- Communication and Interpersonal Skills
- Productivity and Time Management
- Multitasking and Prioritization
- Safety Standards and Protocols
- Conscientious and Detail-Oriented
- Strong Work Ethic
- Valid State License
- Decision Making
- Checklists and Recordkeeping
- Willingness to Learn
- Adaptable and Flexible
Timeline
Custodial/Housekeeper
American Addiction Centers
09.2012 - Current
Cook Supervisor
Sussex County Sheriff
02.2012 - 03.2020
Kitchen Manager
Sodexo Food Service
09.2011 - 06.2012
Cook
Newton Memorial Hospital, Newton Medical Center
12.2001 - 06.2011
Associate of Science - Business Management
North Country Community College
Associate of Applied Science - Hotel, Motel, And Restaurant Management
Paul Smiths College
High School Diploma -
Saranac Lake Senior High School