Dedicated worker with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
17
17
years of professional experience
Work History
Food Service Worker
Luzerne County Community College
10.2019 - Current
Maintained clean, trash-free workspaces to maximize productivity and safety.
Developed and maintained positive relationships with customers to enhance service.
Greeted customers at counter to fulfill requests and answer questions.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Operated dishwashing and sanitizing equipment according to manufacturer instructions.
Made food according to standard recipes with requested changes for customer satisfaction.
Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Cleaned and organized kitchen, dining and service areas.
Greeted customers and answered inquiries regarding menu items and specials.
Monitored food quality and freshness throughout day.
Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
Food Service Worker
Metz Culinary Management
08.2015 - 08.2019
Maintained clean, trash-free workspaces to maximize productivity and safety.
Developed and maintained positive relationships with customers to enhance service.
Greeted customers at counter to fulfill requests and answer questions.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Sanitized tables, high chairs and drink fountain areas after customer use and periodically throughout day.
Picker Packer
Saks Fifth Ave
05.2011 - 12.2011
Pulled orders quickly to maintain demanding productivity goals.
Printed labels, packaged boxes, and loaded into outbound containers.
Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Scanned packages and boxes and moved to loading dock for shipment.
Checked packing slips and other documentation to appropriately box items requested by clientele.
Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
Customer Service Representative
Sallie Mae
05.2008 - 07.2008
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.
Store Associate
Family Dollar
08.2006 - 05.2008
Maintained tidy and organized store to comply with cleanliness standards.
Greeted customers, helped locate merchandise, and suggested suitable options.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.