Christine M. Sullivan

Managed software renewals through proactive and accurate communication with accounts. Collaborated with field and technical teams to develop and maintain close relationships with client base to mitigate risk of cancellation and ensure high renewal rate. Exceeded goals each year and was recognized as a top performer.

Responsible for identifying, developing and closing group business through direct sales to key and prospective accounts through personal calls, trade shows, client events, site inspections and industry association engagement. Key support to Director in managing and monitoring team through weekly business summaries, action plan review, group forecast, promotion development and evaluation of events and opportunities that will result in achievement of team goals. Awarded Fairmont Masters Sales Achievement Award for exceeding sales goals at 128%.

Independent consultant offering direct group sales support retained by clients including: Hôtel Guanahani, Saint Barthélemy; Cannel Bay, St. John; Rosewood Little Dix Bay, Virgin Gorda; Jumby Bay, Antigua; Wequasset Inn, Cape Cod MA; Woodstock Inn and Resort, Woodstock, VT. Identified new business opportunities resulting in group bookings through strong network and prospecting efforts.

Led a team of sales managers and conference services manages from a remote sales office in identifying and closing highly targeted group business for a collection of independent properties including: The Wauwinet, The White Elephant and Harbor House and delivered a high quality and unique destination experience.