Chrissy Magee
Houston,TX
Summary
Highly organized and detail-oriented professional passionate about executing exceptional events that achieve established goals. Experience with planning, budgeting and coordinating wide variety of both small-scale and large-scale events. Strong communicator and negotiator able to foster relationships with key stakeholders and vendors.
Overview
11
11
years of professional experience
Work History
Manager of Recruitment & Academy
ISBI 360
12.2022 - Current
- Increased team productivity by implementing streamlined processes and effective recruiting strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Enhanced candidates satisfaction by resolving disputes promptly and maintaining open lines of communication
- Reduced time-to-fill for open positions by establishing relationships with passive candidates and nurturing talent communities.
- Reached hiring goals consistently through effective collaboration with directors and clear communication of requirements.
- Optimized applicant tracking system to streamline recruitment workflow, resulting in improved productivity levels.
- Implemented data-driven recruiting methods, utilizing analytics to inform decision-making processes and optimize results.
- Provided exceptional candidate experiences throughout entire recruitment process, from initial contact to offer negotiation.
- Conducted thorough market research to stay informed of industry trends and competitor practices in talent acquisition strategies.
- Managed a high-performing team of recruiters, fostering an environment of continuous improvement and professional growth opportunities.
- Maintained diversity initiatives within the hiring process, promoting inclusivity in the workplace culture.
- Streamlined interview scheduling process, enhancing coordination between candidates, managers and directors while reducing administrative burden on all parties involved.
- Reviewed resumes and employment applications and interviewed applicants to evaluate work history and other qualifications.
- Developed and implemented recruiting strategies to attract and retain top talent for organization.
Liquor Logistics Manager
Atomic Bottle
08.2020 - 11.2022
- Streamlined inventory management for optimal stock levels and reduced waste.
- Enhanced team productivity through effective scheduling and task delegation.
- Increased revenue with creative marketing initiatives and promotional events.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Collaborated with kitchen team for seamless integration of food and beverage offerings.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Safeguarded compliance with health, safety, and sanitation regulations in all operations.
- Implemented cost control measures to maximize profit margins without compromising on quality or service levels.
- Analyzed sales data to identify trends, adjusting menu offerings accordingly.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Maintained up-to-date knowledge of industry trends and competitor offerings to stay ahead of the curve in the market space.
- Introduced new cocktails to the menu based on market research that became popular choices amongst customers.
- Participated in regional competitions representing the establishment showcasing unique cocktails resulting in increased recognition.
- Organized charity events at the venue which garnered positive press coverage while supporting social causes.
- Coordinated themed nights attracting different demographics expanding overall clientele.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Crafted special drink and cocktail menu items for seasonal offerings.
Manager of Liquor Logistics/Bartender
Prospect Park
04.2018 - 01.2020
- Boosted customer satisfaction by implementing innovative bar management strategies.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Motivated staff to perform at peak efficiency and quality.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
- Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
- Contributed innovative ideas for seasonal cocktail menus that attracted new clientele while retaining regulars.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Increased overall revenue with creative drink promotions and themed events.
- Reduced waste and costs by closely monitoring inventory levels and implementing proper storage techniques.
- Collaborated with other department supervisors to create a seamless guest experience throughout the establishment.
- Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
- Provided exceptional customer service, anticipating guests'' needs and exceeding their expectations consistently.
- Maintained up-to-date knowledge of industry trends, competitor offerings, and mixology techniques to continually improve overall operations.
Manager of Liquor Logistics/Bartender
Aloft Downtown Hotel
01.2017 - 04.2018
- Increased guest satisfaction by implementing innovative customer service initiatives and staff training programs.
- Managed hotel operations for seamless functioning, ensuring high levels of efficiency and guest satisfaction.
- Reduced operating expenses by negotiating with vendors and optimizing resource management.
- Enhanced the hotel''s online presence through targeted marketing campaigns and social media engagement.
- Developed strong partnerships with local businesses to create exclusive offers and packages for hotel guests.
- Implemented revenue management strategies to maximize room rates, occupancy levels, and overall profitability.
- Oversaw all aspects of event planning, from contract negotiation to day-of coordination, resulting in successful events and satisfied clients.
- Monitored safety procedures to ensure a secure environment for both guests and employees.
- Conducted regular staff performance evaluations, identifying areas for improvement and providing constructive feedback.
- Maintained strict adherence to budgetary guidelines while allocating resources effectively across departments.
- .Reduced waste and costs by optimizing inventory management and beverage ordering processes.
- Increased staff productivity through effective scheduling, task delegation, and performance monitoring.
- Assisted in recruiting high-quality staff members, conducting interviews, background checks, and onboarding processes.
- Resolved customer complaints professionally and efficiently to maintain a positive reputation for the establishment.
- Coordinated private events within budget constraints while delivering exceptional service tailored to client needs.
- Monitored stock levels consistently to ensure adequate supplies during peak times without excessive overstocking.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Consulted with managers to organize special events and promotions.
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
- Set and oversaw weekly and special event menu plans.
- Created new recipes, outlined steps, and training staff on correct preparation.
- Implemented upselling strategies that boosted revenue without compromising guest experience or satisfaction.
Event Coordinator & Brand Ambassador Manager
Brown-Forman & Spellbound Marketing Group
05.2013 - 11.2017
- Enhanced Jack Daniel's Honey & Fire brand recognition by executing promotional events and engaging customers with product demonstrations.
- Enhanced attendee experience by meticulously planning and executing event logistics.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Developed creative marketing materials that generated interest and boosted event attendance.
- Managed budgets effectively, negotiating contracts to secure cost savings without compromising quality.
- Conducted post-event analysis, identifying areas of improvement for future events.
- Coordinated with vendors to deliver exceptional catering and audiovisual services during events.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Implemented innovative strategies to maximize networking opportunities for attendees.
- Facilitated smooth transitions between event segments by creating detailed schedules and providing clear communication to staff and participants.
- Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
- Secured high-quality entertainment acts, enhancing attendee enjoyment and generating buzz around events.
- Employed social media platforms effectively to promote upcoming events, reaching a wider audience base.
- Maintained accurate records of all event expenditures, ensuring budget compliance across multiple projects.
- Evaluated feedback from attendees after each function, utilizing insights gained to inform improvements in subsequent endeavors.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Brainstormed and implemented creative event concepts and themes.
- Hired, trained and supervised volunteers and support staff required for events.
- Performed event coordination for larger parties and gatherings.
- Boosted sales revenue by building strong relationships with key clients and retailers.
- Designed and implemented efforts to publicize events and promote sponsorships.
- Created and maintained event expenditures, budgets and timelines
- Developed comprehensive training materials for the onboarding of new Brand Ambassadors, ensuring a consistent brand message.
- Led teams of Brand Ambassadors, fostering a positive work environment focused on achieving sales targets.
- Trained and supervised event staff to complete tasks on time.
- Designed, filled, and arranged eye-catching product floorsets to increase sales.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
Education
Bachelor of Science - Architectural Drafting Technology
Grambling State University
Grambling, LA05.2012
Skills
- Staff Development
- Financial Management
- Performance Management
- Operations Management
Profile
Interpersonal skills, confident, poised and accustomed to public speaking, Innovative thinker, capable of working independently or in a team environment, Highly skilled in educating and communicating priorities and initiatives, Enthusiastic, positive attitude, maintaining objectivity, providing ideas, and problem-solving solutions, Effective communicator, Committed to internalizing the brand image, Passionate and reliable work ethic
Timeline
Manager of Recruitment & Academy
ISBI 360
12.2022 - Current
Liquor Logistics Manager
Atomic Bottle
08.2020 - 11.2022
Manager of Liquor Logistics/Bartender
Prospect Park
04.2018 - 01.2020
Manager of Liquor Logistics/Bartender
Aloft Downtown Hotel
01.2017 - 04.2018
Event Coordinator & Brand Ambassador Manager
Brown-Forman & Spellbound Marketing Group
05.2013 - 11.2017
Bachelor of Science - Architectural Drafting Technology
Grambling State University
Similar Profiles
Mehmet Ali TekinsoyMehmet Ali Tekinsoy
Logistics Manager at ISBI Istanbul Ataturk Airport Free ZoneLogistics Manager at ISBI Istanbul Ataturk Airport Free Zone
VIKAS CHAUDHARIVIKAS CHAUDHARI
Sr. Executive - Finance at 360 SMS App LLP unit of 360 Degree Cloud Technologies Pvt. Ltd.Sr. Executive - Finance at 360 SMS App LLP unit of 360 Degree Cloud Technologies Pvt. Ltd.
Avishay WeinbergAvishay Weinberg
Construction Project Manager- ADU / Property Manager at West Valley Plaza, Inc. / Retrofitting 360 dba 360 BuildersConstruction Project Manager- ADU / Property Manager at West Valley Plaza, Inc. / Retrofitting 360 dba 360 Builders
Hiadija HoyleHiadija Hoyle
Patient Service Representative at Houston Methodist Primary Care GroupPatient Service Representative at Houston Methodist Primary Care Group
Joshua BradleyJoshua Bradley
Chemical Operator at VeoliaChemical Operator at Veolia