Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Christine O'Brrien

Swansea,Illinois

Summary

Dynamic and dedicated professional with a strong background in customer service at McDonald's, excelling in customer engagement and food preparation. Known for integrity and effective communication, I consistently enhanced guest experiences while training new team members and maintaining high cleanliness standards. Committed to delivering exceptional service in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Crew Member

Mcdonalds, RHC Management
12.2024 - Current
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Became familiar with products to answer questions and make suggestions.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Worked well with teammates and accepted coaching from management team.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Assisted other team members to achieve goals.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Stocked shelves to organize aisles in assigned department.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Accurately operated cash register to process customer payments.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.

Intern Laborer

Aaron Cutter Construction
04.2023 - 08.2023
  • Analyzed problems and worked with teams to develop solutions..
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Loaded and unloaded materials onto trucks and trailers.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Used variety of hand and power tools to complete tasks.
  • Loaded and unloaded materials and equipment onto and off construction sites.
  • Provided labor support to carpenters, masons and other skilled trades.

Babysitter

Family Members
06.2022 - 08.2022
  • Played games, worked on puzzles, and read books to young children.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Prepared healthy, age-appropriate snacks and meals.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.

Education

High School Diploma -

Belleville West Highschool
Belleville, IL
05-2026

Skills

  • Cooking
  • Cleaning and sanitizing
  • Integrity and honesty
  • Stock management
  • Customer engagement
  • Customer service
  • Ordering procedures
  • Taking orders
  • Food running
  • Clear communication
  • Workplace efficiency
  • Flexible schedule
  • Hospitality service expertise
  • Verbal and written communication

Languages

English
Full Professional

Timeline

Crew Member

Mcdonalds, RHC Management
12.2024 - Current

Intern Laborer

Aaron Cutter Construction
04.2023 - 08.2023

Babysitter

Family Members
06.2022 - 08.2022

High School Diploma -

Belleville West Highschool
Christine O'Brrien