Dynamic and dedicated professional with a strong background in customer service at McDonald's, excelling in customer engagement and food preparation. Known for integrity and effective communication, I consistently enhanced guest experiences while training new team members and maintaining high cleanliness standards. Committed to delivering exceptional service in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Crew Member
Mcdonalds, RHC Management
12.2024 - Current
Provided excellent customer service by greeting customers and meeting quality expectations.
Became familiar with products to answer questions and make suggestions.
Cleaned and maintained all areas of restaurant to promote clean image.
Prepared products following restaurant, health, and safety standards and procedures.
Worked well with teammates and accepted coaching from management team.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Assisted other team members to achieve goals.
Trained new team members on procedures, customer service, and sales techniques.
Operated cash register to ring up final bill and process various forms of payment.
Stocked shelves to organize aisles in assigned department.
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Accurately operated cash register to process customer payments.
Kept drawer balanced by accurately processing cash, credit and debit payments.
Documented customer orders and conveyed special requests to kitchen staff.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Intern Laborer
Aaron Cutter Construction
04.2023 - 08.2023
Analyzed problems and worked with teams to develop solutions..
Followed instructions and safety protocols to prevent accidents and injuries.
Loaded and unloaded materials onto trucks and trailers.
Loaded, unloaded, and moved material to and from storage and production areas.
Used variety of hand and power tools to complete tasks.
Loaded and unloaded materials and equipment onto and off construction sites.
Provided labor support to carpenters, masons and other skilled trades.
Babysitter
Family Members
06.2022 - 08.2022
Played games, worked on puzzles, and read books to young children.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Communicated positively with children and guardians.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Prepared healthy, age-appropriate snacks and meals.
Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.