Christine Welch Welch
Rockville Centre
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Experienced support professional prepared for this role, bringing strong focus on team collaboration and achieving results. Skilled in providing personalized care, communication, and problem-solving. Known for flexibility and reliability, adapting to changing needs seamlessly. Proven ability to foster positive, supportive environment.
Overview
17
17
years of professional experience
Work History
Direct Support Professional/ Day Rehab Program
Adult Children With Learning Disabilities
01.2019 - 04.2025
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- promoting independence through skill-building and life coaching.
- Collaborating with family members, case mangers, and clinical staff.
Home Care Provider
People Care Agency
02.2016 - 01.2019
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Medical Biller and Coder
ChemRx
07.2008 - 10.2016
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Filed and updated patient information and medical records.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Supported efficient scheduling practices by verifying patient eligibility and coverage prior to appointments.
Education
Bachelor of Arts - Health And Wellness
New Rochelle College
Brooklyn, NY05-2012
South Side Senior High
Rockville Centre, NY06-1986
Skills
Experience working with children with disabilities
● Patient, empathetic, and supportive in diverse environments
● Strong verbal and non-verbal communication skills
● Ability to remain calm and composed in high-pressure situations
● Skilled in conflict resolution and de-escalation
● Attentive to individual needs and behavior cues
● Collaborative team player with caregivers, teachers, and professionals
● Adaptable and quick to respond to changing situations
Timeline
Direct Support Professional/ Day Rehab Program
Adult Children With Learning Disabilities
01.2019 - 04.2025
Home Care Provider
People Care Agency
02.2016 - 01.2019
Medical Biller and Coder
ChemRx
07.2008 - 10.2016
Bachelor of Arts - Health And Wellness
New Rochelle College
South Side Senior High
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