Summary
Overview
Work History
Education
Skills
Certification
Groups
Assessments
Affiliations
Timeline
Volunteer

Christinia McWethy

Summary

A dedicated and knowledgeable individual able to serve in a variety of roles within an organization. Always striving to excel in clients' experiences and successes. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Appliance Sales Specialist

The Home Depot
05.2022 - 09.2023
  • Provided excellent customer service to our customers
  • As an Appliance Specialist, I sold appliances, appliance suites, water heaters, etc
  • Maintained product knowledge to assist and educate customers on options available.
  • Engaged customers using well-honed interpersonal and people skills to determine which appliances best fit needs and preferences.
  • Aided customers in locating and purchasing merchandise in store and on website to achieve sales goals.
  • Established leads, measures, scheduled service appointments, etc
  • I was seventh in the district for Home Protection Plans
  • I sold over $400,000 appliances within a six-month period.
  • Explained benefits and features of warranty programs, resulting in consistent add-on sales

Substance Use Disorder Professional/Trainee

Phoenix Recovery Services
08.2019 - 03.2020


  • Worked with a multidisciplinary team; Case Manager/Substance Use Disorder Professionals
  • Provided supportive counseling, case management, and substance use disorder treatment to my clients within the designated intensive outpatient/inpatient programs
  • Used motivational interviewing and excellent communication skills
  • Engaged with clients in early treatment and assisted my clients in achieving their treatment goals
  • Followed all WAC codes, ASAM Criteria, DSMIV, and Ethical protocols
  • Completed Substance Use Disorder Assessments
  • Facilitated behavioral health treatment & education groups
  • Collaborated with my clients and their treatment team to develop an individualized treatment plan that reflected my client's goals & needs
  • Coordinated with other treatment teams & community providers to expedite treatment for each client and advocated for my clients to attain services & benefits, as appropriate
  • Completed all progress notes and documentation in a respectful, client-centered manner
  • Learned new materials, processes, and programs quickly.
  • Acted with integrity, honesty and knowledge to promote culture of company.
  • Provided quality, evidence-based services within a collaborative multidisciplinary team environment
  • Taught Relapse Prevention.
  • Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
  • Collaborated with employees from various backgrounds.
  • Shadowed senior team members to learn all related jobs and tasks.
  • Established lasting relationships with peers, leadership and clients using strong communication and interpersonal skills.
  • Adhered to corporate data confidentiality rules, mitigating breaches.
  • Optimized clients experiences and success by delivering superior services and effectively.
  • Generated reports detailing findings and recommendations.
  • Laid off due to COVID 19

Health Care Coordinator

Pioneer Human Services
06.2019 - 07.2019
  • Coordinated access to quality and cost-effective integrated health services for clients
  • Maintained detailed records of medical supplies and ordered supplies.
  • Maintained professional demeanor while treating patients with respect and dignity.
  • Documented changes in patient health conditions and progress through scheduled check-ups and monitoring.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Communicated with patients, ensuring that medical information was kept private.
  • Worked closely with internal staff, community providers, pharmacy staff, and facility staff, and provider(s) to assist in gathering/relaying necessary information to assess and manage client integrated health needs effectively
  • At med time, handed each client their medications and documented each drug-counted Medical.
  • Scheduled referral appointments to other providers for patients needing specialized treatment.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Defined quality assurance initiatives and clinic policies and procedures.

Accredited Service Officer

VIETNAM VETERANS OF AMERICA
01.2017 - 10.2018
  • Eight months of volunteer work before full-time hire
  • Advocacy for our Veterans
  • Filed their compensation claims, reviewed their medical records to determine what benefits are compensable, faxed claims, completed all secretary duties
  • Accredited tasks were multifunctional and not limited to: Establishing POA (Power of Attorney) with the VVA
  • Assisted clients in building fully developed claims for service-connected compensation prior to filing with the VA
  • Reviewed medical records to decipher which disabilities are compensable
  • Assisted clients with correspondence from the VA and filing additional information
  • Helped clients in obtaining their official military discharge papers (DD-214) and copies of their medical records
  • Assist clients in filing for Non-Service connected Pension Claims
  • Filed claims for DIC (Death Indemnity Compensation) and survivors pension
  • Referred clients to the appropriate resources for assistance with housing, food, bill payments, medical, etc
  • We successfully filed eighty plus claims a month so that our veterans received the benefits they deserve.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Maintained accurate records and full compliance with government regulations and agency guidelines.
  • Conducted community workshops to promote different programs and educate public on available services.
  • Facilitated outreach activities to build community awareness.
  • Facilitated communication between clients and other service providers.
  • Provided support to social service clients in navigating available resources.
  • Determined needed and relevant interventions based on each client's cognitive abilities and current needs.

Overhead Crane Operator

BOEING AIRPLANE GROUP
09.1996 - 12.2003
  • GRADE 8
  • Assembled 747 airplanes with 90 ft
  • In the air overhead crane
  • Maneuvered engines, wings, and tails onto the airplanes with overhead crane
  • Operated overhead, gantry and remote control cranes in according to safety processes and established procedures.
  • Cross-trained in floor crew, and time management to help team meet production needs.
  • Moved all parts of the airplane with forklift and crane
  • Used hook and chains, moved storage containers to the proper destination
  • Operated communication radio devices
  • Managed ground crew, demonstrated and received hand signals to/from crane operators, numerous duties.
  • Operated large cranes to lift and move materials with precision and accuracy.
  • Maneuvered loads safely to achieve accuracy and stability.
  • Performed daily safety checks to achieve safe operating condition of equipment.
  • Calculated appropriate size and weight distribution to safely manage load.
  • Used hand signals, verbal communication and radio to reduce risks in coordinating crane movements.
  • Utilized mastery of diverse slings, shackles and spreader bars to meet specific project needs.
  • Positioned cranes in response to hand signals and observed load hookup to determine safe load capacities.
  • Leveraged expertise in load-lifting attachments and rigging techniques to manage diverse loads.
  • Operated cranes and other equipment while monitoring coworker, personal and overall work zone safety.
  • Maintained accuracy in project tasks by completing static compression tests, static tension tests, lateral load tests, and PDA piles tests.

Education

Associates Degree - Human Services/Substance Use Disorders

SKAGIT COMMUNITY COLLEGE
Mount Vernon, WA
05.2020

DIPLOMA - CULINARY ARTS

Kirkwood Community College
Cedar Rapids, IA
05.1994

Liberal Arts - Psychology

Washington State University
Pullman, WA
07.1992

Skills

  • Social work
  • Intake/Assessments
  • Motivational interviewing
  • Addiction counseling
  • Individual / group counseling
  • Group therapy/Reiki
  • Crisis intervention/Gate Keeper
  • Care plans/Advocacy for Marginalized Groups
  • Case Management
  • Hospital Experience
  • Medical Records/Hippa Certified
  • Medication Administration

Certification

  • Certified Aromatic Reflexology Practitioner
  • Washington State Department of Health Substance Use Disorder Professional/ Trainee, 07/2019, 07/2024, True
  • Substance Abuse Counseling Certification, 07/2019, True
  • Reiki Master, 09/2010, True
  • Certified Aromatic Reflexology Practitioner, 06/2003, True
  • Crane Certification, True
  • Licensed Washington State Department of Health (DOH) Substance Use Disorder Professional/Trainee

Groups

VFW Auxiliary/Lifetime member

Assessments

  • Nursing Skills: Patient Focus & Orientation, Familiar, 03/2020
  • Supervisory Skills: Interpersonal Skills, Proficient, 01/2020
  • Case Management & Social Work, Proficient, 11/2019
  • Customer Focus & Orientation, Highly Proficient, 06/2019
  • Active Listening, Highly Proficient, 04/2020
  • Work style: Reliability, Proficient, 09/2021
  • Home health aide skills, Proficient, 10/2021

Affiliations

Veterans of Foreign War Life-time Auxiliary Member

Timeline

Appliance Sales Specialist

The Home Depot
05.2022 - 09.2023

Substance Use Disorder Professional/Trainee

Phoenix Recovery Services
08.2019 - 03.2020

Health Care Coordinator

Pioneer Human Services
06.2019 - 07.2019

Accredited Service Officer

VIETNAM VETERANS OF AMERICA
01.2017 - 10.2018

Overhead Crane Operator

BOEING AIRPLANE GROUP
09.1996 - 12.2003

Associates Degree - Human Services/Substance Use Disorders

SKAGIT COMMUNITY COLLEGE

DIPLOMA - CULINARY ARTS

Kirkwood Community College

Liberal Arts - Psychology

Washington State University
Christinia McWethy