Christioher Rego
Bay Village
Summary
Driven and tech-focused professional transitioning into IT support, with over 10 years of experience in fast-paced, customer-facing roles. Currently pursuing an Associate of Applied Science in Electrical/Electronic Engineering Technology, with a concentration in Computer Networking Hardware, alongside CCNA certification. Google IT Support Certified, with strengths in troubleshooting, communication, and managing complex tasks independently, is well-equipped to deliver responsive, hardware-focused technical support.
Overview
21
21
years of professional experience
Work History
Produce Manager
Rego’s Market
Strongsville
07.2023 - Current
- Trained and supervised staff on daily operations, procedures, and customer service standards.
- Developed localized merchandising strategies, improving sales and customer engagement.
- Managed and tracked inventory, calculated gross profit margins, and minimized shrinkage.
- Applied troubleshooting skills to solve workflow, supply chain, and operational issues.
Sous Chef
Marlow
Kula
04.2021 - 07.2023
- Collaborated with head chef on operations, including menu planning and inventory management.
- Supervised kitchen staff, delegated tasks, and maintained quality control—skills transferable to helpdesk team coordination.
- Implemented food safety and cleanliness protocols, reflecting attention to procedural standards.
Baker
Monkeypod Kitchen
Ka’anapali
04.2019 - 03.2020
- Managed bakery operations solo, including stock levels, and prep schedules.
- Assisted the bar team with additional needs, showing flexibility and responsiveness to cross-departmental needs.
- Decorate baked products using glaze, icing, and other toppings to achieve a finished appearance.
- Assess the quality of raw materials before baking.
- Manage needed supplies and inventory levels.
Line Cook (Ferraro’s)
Four Seasons Hotel
Wailea
10.2018 - 04.2019
- Maintained clean, organized workstations and delivered consistent service during high-volume periods.
- Executed verbal instructions accurately, parallel to resolving issues with minimal documentation.
- Working with servers to ensure that orders are completed according to requests and on time.
- Washing, cleaning the kitchen, cooking utensils, and storing the equipment at the end of shifts.
- Ensuring that the kitchen operation procedures and hygiene meet food safety standards and regulations
Baker / Wood Fire / Garde Manger
Mill House
Waikapu
01.2016 - 09.2018
- Rotated between several specialized kitchen roles, demonstrating adaptability and multitasking.
- Produced fresh pasta, bread, and plated dishes to specification.
- Working with servers to ensure that orders are completed according to requests and on time.
- Washing, cleaning the kitchen, cooking utensils, and storing the equipment at the end of shifts.
- Ensuring that the kitchen operation procedures and hygiene meet food safety standards and regulations
Produce Clerk / Baker
Mana Foods
Paia
06.2014 - 09.2018
- Checked in produce deliveries, maintained displays, and kept detailed records—parallel to IT asset tracking.
- Handled daily baking and prep work with minimal supervision.
- Managed and tracked inventory, calculated gross profit margins, and minimized shrinkage.
- Applied troubleshooting skills to solve workflow, supply chain, and operational issues.
Pizzaiolo / Garde Manger
Flatbread Company
Paia
01.2014 - 07.2014
- Operated pizza oven and cold stations in a high-pressure environment.
- Prepped and maintained high standards of quality under time constraints.
Cook
Maui Executive Catering
Haiku
05.2011 - 05.2014
- Supported off-site events, adapted to changing requirements and solved problems on the fly.
- Assisted with full animal butchery and logistics coordination.
- Executed verbal instructions accurately, parallel to resolving issues with minimal documentation.
- Working with servers to ensure that orders are completed according to requests and on time.
- Washing, cleaning the kitchen, cooking utensils, and storing the equipment at the end of shifts.
- Ensuring that the kitchen operation procedures and hygiene meet food safety standards and regulations
Produce Manager
Rego’s Market
Strongsville
05.2004 - 05.2011
- Trained and supervised staff on daily operations, procedures, and customer service standards.
- Developed localized merchandising strategies, improving sales and customer engagement.
- Managed and tracked inventory, calculated gross profit margins, and minimized shrinkage.
- Applied troubleshooting skills to solve workflow, supply chain, and operational issues.
Education
Associate of Applied Science - Computer Networking Hardware
Cuyahoga Community College
Westlake, OH05-2028
Certificate -
Google It Support Professional Certificate
Bay Village, OH07-2024
A.A.S. - Culinary Arts & Pastry Arts
University of Hawaii – Maui College
Kahului, HI05.2019
Skills
- Network troubleshooting
- Customer service
- Technical support
- Hardware installation
- Problem solving
- Help desk operations
- Network maintenance
Affiliations
Installed and setup VirtualBox, Windows Server 2016, linked clones, and RDP.
Added Windows 10 client machines to Windows Server 2016 domain.
Created and modified Active Directory template user accounts to hold various properties.
Configured Window Server 2016 domain settings, server name, TCP/IP settings, and remote desktop.
Created and linked Group Policy Objects (GPO) in Active Directory.
Setup Azure AD Connect for hybrid Azure AD join and seamless SSO using password hash sync.
Timeline
Produce Manager
Rego’s Market
07.2023 - Current
Sous Chef
Marlow
04.2021 - 07.2023
Baker
Monkeypod Kitchen
04.2019 - 03.2020
Line Cook (Ferraro’s)
Four Seasons Hotel
10.2018 - 04.2019
Baker / Wood Fire / Garde Manger
Mill House
01.2016 - 09.2018
Produce Clerk / Baker
Mana Foods
06.2014 - 09.2018
Pizzaiolo / Garde Manger
Flatbread Company
01.2014 - 07.2014
Cook
Maui Executive Catering
05.2011 - 05.2014
Produce Manager
Rego’s Market
05.2004 - 05.2011
Associate of Applied Science - Computer Networking Hardware
Cuyahoga Community College
Certificate -
Google It Support Professional Certificate
A.A.S. - Culinary Arts & Pastry Arts
University of Hawaii – Maui College
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