Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christl Noertker

Radford,VA

Summary

Dynamic food service professional with extensive experience at Chartwells Schools Dining Services. Proven track record in team management and inventory oversight, enhancing operational efficiency and reducing waste. Skilled in training and mentoring staff, fostering a culture of employee engagement and exceptional customer service. Committed to maintaining high standards of quality and safety.

Professional leader with strong focus on team collaboration and achieving results. Proven ability to adapt to changing needs and drive team success. Skilled in managing operations, resolving conflicts, and optimizing processes. Known for reliability and fostering positive, productive work environment.

Experienced with team leadership, operational management, and conflict resolution. Utilizes strategic planning and effective communication to optimize team performance. Track record of fostering collaborative work environment and driving consistent results.

Overview

26
26
years of professional experience
1
1
Certification

Work History

FOOD UNIT LEAD SUPERVISOR

Chartwells Schools Dining Services
11.2023 - 10.2025
  • Supervised daily operations, ensuring compliance with health and safety regulations.
  • Trained team members on food preparation techniques and customer service standards.
  • Coordinated inventory management, reducing waste through effective stock rotation practices.
  • Implemented standardized procedures for meal service, enhancing efficiency and consistency.
  • Conducted regular inspections of dining facilities, ensuring cleanliness and adherence to quality standards.

Dietary Cook

Radford Health & Rehab Center
03.2022 - 11.2023
  • Prepared and cooked nutritious meals following dietary guidelines and client preferences.
  • Maintained kitchen cleanliness and adhered to food safety standards to ensure safe food handling.
  • Assisted in menu planning, incorporating seasonal ingredients for balanced meal options.
  • Collaborated with dietitians to accommodate special dietary needs and restrictions effectively.
  • Operated kitchen equipment efficiently, ensuring proper usage and maintenance protocols were followed.
  • Implemented feedback mechanisms from clients to enhance meal satisfaction and nutritional value.

FOOD UNIT MANAGER

Chartwells Schools Dining Services
03.2010 - 01.2017
  • Oversaw daily operations to ensure compliance with health and safety standards.
  • Managed staff schedules, optimizing labor efficiency and service quality.
  • Implemented training programs to enhance team performance and customer satisfaction.
  • Streamlined inventory management processes, reducing waste and improving supply chain efficiency.
  • Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.

Customer Service Manager

Walmart
01.2000 - 01.2010
  • Led team in delivering exceptional customer service, enhancing overall satisfaction ratings.
  • Developed training programs for staff to improve product knowledge and service skills.
  • Implemented process improvements that streamlined operations and reduced response times.
  • Analyzed customer feedback to identify trends and drive strategic service enhancements.
  • Managed escalated customer complaints, ensuring timely resolution and maintaining loyalty.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.

Education

High School Diploma -

RADFORD HIGH
Radford, VA

Skills

  • Team management
  • Motivational techniques
  • Employee engagement
  • Employee development
  • Training and mentoring
  • Documentation and reporting
  • Staff development
  • Policy enforcement
  • Inventory oversight
  • Staff management
  • Customer service

Certification

SERVE SAFE CERTIFIED

Timeline

FOOD UNIT LEAD SUPERVISOR

Chartwells Schools Dining Services
11.2023 - 10.2025

Dietary Cook

Radford Health & Rehab Center
03.2022 - 11.2023

FOOD UNIT MANAGER

Chartwells Schools Dining Services
03.2010 - 01.2017

Customer Service Manager

Walmart
01.2000 - 01.2010

High School Diploma -

RADFORD HIGH

Similar Profiles

CREATE PROFILE