Christna Schroeder
Summary
Professional in food and beverage industry with strong focus on team collaboration and achieving results. Adept at managing operations, ensuring quality, and driving customer satisfaction. Known for reliability and adaptability in meeting changing needs. Skilled in inventory control, staff training, and cost management.
Overview
7
7
years of professional experience
Work History
Food and Beverage Manager
Big Canoe Golf Resort and Country Club
04.2023 - 05.2024
- Maximized profitability by analyzing cost structures and adjusting pricing strategies accordingly.
- Mentored staff for greater accountability and ownership in daily operations.
- Resolved guest complaints with proactive solutions to enhance overall dining experience.
- Implemented staff training programs for improved service quality and customer satisfaction.
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Maintained highest standards for beverage quality and service.
Food and Beverage/Catering Supervisor
Atlanta Botanical Garden
03.2022 - 01.2023
- Streamlined catering operations by implementing efficient processes for food preparation, service, and cleanup.
- Managed a team of catering staff members, ensuring proper training and adherence to company standards for quality service.
- Enhanced client satisfaction by providing exceptional catering services for various events, including corporate meetings and weddings.
- Ensured timely setup and breakdown of event spaces while adhering to all safety protocols.
- Conducted regular performance evaluations of catering staff members, identifying areas for improvement and opportunities for growth.
- Maintained strict compliance with local health department regulations regarding food safety and sanitation practices.
- Implemented creative presentation strategies that showcased the appealing visual aspects of our dishes while maintaining taste quality.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Supervised catering staff at all functions, instructing employees to restock items quickly and to promote exemplary service to guests.
- Developed customized menus based on client preferences, dietary restrictions, and budget considerations.
Food and Beverage Director
River Club Private Golf and Country Club
03.2017 - 10.2021
- Optimized labor costs by monitoring staffing levels based on business needs and adjusting schedules accordingly for maximum efficiency.
- Monitored industry trends to remain current with evolving culinary techniques, presentation styles, and consumer preferences for continuous improvement of offerings.
- Managed successful special events, including weddings and corporate functions, ensuring seamless execution from planning to completion.
- Negotiated favorable contracts with suppliers, securing competitive pricing on premium ingredients without compromising quality standards.
- Enhanced customer satisfaction by implementing innovative food and beverage menus tailored to client preferences.
- Analyzed financial reports to identify areas of opportunity for increasing profitability while managing expenses effectively within budget constraints.
- Developed strong vendor relationships, resulting in cost savings on food and beverage purchases without sacrificing quality.
Education
Bachelor of Arts - Hospitality Administration And Management
Florida International University
Miami, FLSkills
- Food and beverage operations
- Cost control
- Wine Selection Expertise
- Menu development
- Labor management
- Health Compliance Standards
- Hygiene regulations
- Food presentation
- Allergy management
- Nutrition awareness
- Operations oversight
- Ordering supplies
- Menu pricing
- Beverage making
- Front of house management
- Training and onboarding
- Employee supervision
- Customer service
- Inventory management
- Safe food handling
- Employee performance evaluations
- Operations management
- Event coordination
- Scheduling
- Team leadership
- ServeSafe manager
- Profitability optimization
- Sales promotion
- Recruitment
- Staff supervision
- Collaboration and teamwork
- Budget administration
- Cost controls
- Back of house management
- POS terminal operation
- Health code compliance
Timeline
Food and Beverage Manager
Big Canoe Golf Resort and Country Club
04.2023 - 05.2024
Food and Beverage/Catering Supervisor
Atlanta Botanical Garden
03.2022 - 01.2023
Food and Beverage Director
River Club Private Golf and Country Club
03.2017 - 10.2021
Bachelor of Arts - Hospitality Administration And Management
Florida International University
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