Christo Barnard
Houston,TX
Summary
I will always be ten minutes early with a smile on my face ready to work and learn. I am consistent in what I do. I can keep my head on straight even in the busiest of times. I have experience in many different job titles, however they all have on thing in common and that is customer service.
Overview
3
3
years of professional experience
Work History
Ticket Writer
WM Trucking & Excavating
Houston, TX
05.2023 - 05.2024
- Called customers every morning to confirm order locations and amounts.
- Called customers every afternoon to ensure satisfaction and get confirmation on any new orders.
- Planned out the amount of orders shipped to different locations while keeping track of the time it takes the trucks to travel to said location.
- At times, design a route for the trucks to find the most efficient way they can enter and exit the facility.
- Do a light safety check on trucks before they left the site.
Host
Harvest Kitchen and Bakery
Houston, TX
05.2022 - 08.2022
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Assisted servers in seating guests by escorting them to their tables.
- Managed dining room layout to maximize efficiency of staff members.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Served as point-of-contact for resolving guest complaints or special requests.
- Provided excellent customer service by anticipating customer needs.
- Assisted other departments when needed such as bussing tables or delivering food orders.
Cashier
Randalls
Houston, TX
05.2021 - 08.2021
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions, and offered product advice.
Education
Business Administration
Houston Community College
Houston, TX05-2028
High School Diploma -
Taylor High School
Katy, TX05-2023
Skills
- Some data entry
- Effective Communication
- Reliability
- Customer service expertise
- Customer relationship development
- Multitasking
- Adaptability and Flexibility
Affiliations
- Woodworking
- Working on my car
- I also spend a good amount of my day in the gym.
Languages
English
Professional
Spanish
Elementary
Afrikaans
Professional
References
References available upon request.
Timeline
Ticket Writer
WM Trucking & Excavating
05.2023 - 05.2024
Host
Harvest Kitchen and Bakery
05.2022 - 08.2022
Cashier
Randalls
05.2021 - 08.2021
Business Administration
Houston Community College
High School Diploma -
Taylor High School
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