Christofer Damico
West Hollywood,CA
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 10 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
13
13
years of professional experience
Work History
Owner
Hyper Dyes
Los Angeles, CA
08.2020 - Current
- Oversaw entire product deployments from vision and creation to rollout and delivery.
- Owned and prioritized product backlog.
- Collaborated with development team on services and tasks.
- Coordinated with software developers to create custom applications and trackers to achieve client goals.
- Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
Customer Service Specialist
Warrior Custom Golf
Irvine, CA
01.2019 - 01.2021
- Used consultative techniques to understand customer needs and make strategic referrals to business partners.
- Handled over 20 calls per shift signing up new customers, retrieving customer data, presenting relevant product information and cancelling services.
- Handled over 20 calls per shift signing up new customers, retrieving customer data, presenting relevant product information and cancelling services.
- Offered internal and external customers first-rate customer service to maximize satisfaction and business success.
- Complied with company policies and procedures by encouraging positive and effective work environment among all employees.
- Applied basic sales strategy to engage customers and present solutions to suit individual needs.
District Manager
F & J Soorts
Danbury, CT
01.2007 - 12.2015
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
- Revitalized operations and realigned plans to better capture new opportunities and take advantage of changes in customer habits.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Improved operational standards, personnel moves, and merchandising strategies.
- Modeled best practices for sales and customer service.
- Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
- Built positive and productive relationships with store and field leadership.
Education
High School Diploma -
Cheshire High School
Cheshire, CT06.2007
Skills
- Team Oversight
- Scheduling
- Product Branding
- Budget development
- Business Development
- Human Resource Management
- Marketing
- Relationship building
Timeline
Owner
Hyper Dyes
08.2020 - Current
Customer Service Specialist
Warrior Custom Golf
01.2019 - 01.2021
District Manager
F & J Soorts
01.2007 - 12.2015
High School Diploma -
Cheshire High School
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