Determined student with management knowledge and drive to succeed. Offers skills in written and verbal communication and multitasking. Experienced Healthcare team member proficient in biological specimen collection, mobility assistance and emergency situation management. Demonstrated strengths in building relationships, prioritizing tasks and managing time effectively. Hardworking and dedicated with CNA certification. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Diligent College Student focused on Management and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.
Hi, I’m
Christofer Leblanc
Enterprise,AL
Summary
Overview
9
years of professional experience
Work History
Enterprise Health And Rehabilitation CenterEnterprise, AL
CNA Student
02.2020 - 01.2023
Job overview
- Provided direct patient care in accordance with established standards and practices.
- Assisted patients with activities of daily living, such as bathing, dressing, grooming, and eating.
- Maintained a clean and safe environment for patients by following infection control protocols.
- Reported changes in patient's condition to nursing staff.
- Monitored vital signs such as blood pressure, pulse rate, temperature and respiration rates.
- Recorded food and liquid intake and output levels.
- Transported patients to treatment units, using wheelchairs or strhers.
- Performed basic nursing skills such as changing dressings, collecting specimens and administering medications.
- Responded promptly to patient call lights to determine needs.
- Answered patient questions regarding treatments, conditions or procedures.
- Assisted medical personnel during examinations or treatments.
- Observed patients' physical conditions and reported any changes to the nurse supervisor.
- Took part in educational programs designed for CNA students.
- Attended lectures about health care topics related to CNA duties.
- Cared for terminally ill patients according to their wishes.
- Provided emotional support to family members of dying patients.
- Contributed to team effort by accomplishing related tasks as needed.
- Helped maintain a positive atmosphere in the healthcare setting.
- Adhered strictly to safety regulations set forth by the state board of nursing.
- Participated in CNA clinical rotations at various healthcare facilities.
- Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
- Guided individuals to bathrooms and cared for incontinence needs.
- Recorded patient conditions and vital signs before and after medical operations.
- Transported bed-confined patients to different hospital rooms and other locations.
- Ambulated patients with appropriate assistive devices and in line with proper body mechanics.
- Recognized and reported abnormalities or changes in patients' health status to nursing staff.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Supported resident interests and welfare by encouraging participation in events geared toward appropriate physical activity and social interactions.
- Organized games and other activities to engage clients and offer mental stimulation.
- Charted daily information such as mood changes, mobility activity, eating percentages and daily inputs and outputs.
- Used play, conversation, art and other forms of self-expression to prepare patients for everything from routine tests to complicated surgeries.
- Educated patients and families on health care needs, conditions and options.
- Administered therapies and medications under direction of physician to reduce symptoms and treat underlying conditions.
- Answered patient call signals and signal lights to determine patients' needs.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Turned and repositioned bedridden patients to prevent bedsores.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Planned and served meals and snacks to patients according to prescribed diets.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Reminded patients to take prescribed medications or nutritional supplements.
- Collected specimens from patients for laboratory testing purposes.
- Shaved and draped patients to prepare for surgery, treatment or examination.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
Little Caesars PizzaEnterprise, AL
Assistant Store Manager
07.2017 - 02.2020
Job overview
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Ensured compliance with all safety regulations throughout the store premises.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
- Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Maintained inventory by checking merchandise to determine levels.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Oversaw coaching and guidance of store employees to foster advancement in work operations.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
McDonald'sPhelan, CA
Crew Trainer
09.2013 - 11.2017
Job overview
- Developed and implemented training programs to ensure crew members were adequately prepared for their roles.
- Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Assisted management in developing strategies to improve customer service standards.
- Identified areas of improvement within the team by implementing regular assessments and evaluations.
- Provided ongoing coaching and mentoring to crew members to increase productivity levels.
- Created detailed reports on employee performance metrics for senior management review.
- Collaborated with other trainers to develop effective methods for teaching new concepts.
- Maintained up-to-date records of all employees' training progress and certification status.
- Administered tests at the end of each module to evaluate understanding of topics covered.
- Developed video tutorials as supplemental materials for various courses.
- Researched industry best practices and incorporated into lesson plans accordingly.
- Instructed new team members on correct procedures for operations.
- Provided constructive feedback and one-on-one coaching to employees.
- Organized virtual meetings with remote teams for cross-training initiatives.
- Delivered group and individual needs-based training to personnel.
- Monitored training activities occurring on construction crews to promote maximum crew safety, performance and effectiveness.
- Assisted in hiring crew members to expedite on-boarding process.
- Kept training materials updated with regulatory, procedural or policy changes.
- Planned and delegated group and individual work assignments to trainees.
- Documented performance, safety and customer service needs to improve operations.
- Explained goals and expectations required of trainees.
- Suggested and offered specific training programs to help workers maintain or improve job skills.
- Used role playing, lectures and simulations to present information in variety of instructional techniques and formats.
Education
Brigham Young University - IdahoRexburg, ID
Some College (No Degree)
University Overview
Skills
- Nursing Support
- Infection Control
- Vitals Monitoring
- Patient Assessment
- Data Collection
- Care Plan Implementation
- Electronic Recordkeeping
- General Housekeeping Ability
- Behavior Redirection
- Verbal and Written Communication
- Emotional and Social Support
- Biohazard Disposal
- CNA Certification
- Attention to Detail
- HIPAA Compliance
- Basic Life Support
- Time Management
- Consistent Follow Through
- Quality Assurance Controls
- Calm and Level-Headed Under Duress
- First Aid and CPR
- Outpatient Care
- Patient Safety Management
- Emergency Response
- Phlebotomy Training
- Medical Terminology
- Quick Problem Solver
- Family Education
- Oral Hygiene
- Room Cleaning and Restocking
- CPR Certification
- Health Education
- Able to Lift 75 Pounds
Timeline
CNA Student
Enterprise Health And Rehabilitation Center
02.2020 - 01.2023
Assistant Store Manager
Little Caesars Pizza
07.2017 - 02.2020
Crew Trainer
McDonald's
09.2013 - 11.2017
Brigham Young University - Idaho
Some College (No Degree)
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