Christofer Malagon
Miami,FL
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Intertek Inc
Miami, FL
01.2022 - 06.2024
- Resolved customer complaints promptly and efficiently.
- Provided accurate information about products and services to customers.
- Provided exceptional customer service to ensure customer satisfaction.
- Maintained a high level of professionalism when dealing with difficult customers.
- Answered customer inquiries via phone, email, and chat.
Education
Miami Springs Senior High School
Miami Springs, FLSkills
- Data Entry
- Critical Thinking
- Problem Resolution
- Computer Proficiency
- Call Center Operations
- Administrative Support
- Technical Support
- Customer Service
Languages
English
Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Customer Service Representative
Intertek Inc
01.2022 - 06.2024
Miami Springs Senior High School
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