Summary
Overview
Work History
Education
Skills
Timeline
Christofer Tena

Christofer Tena

San Diego,CA

Summary

  • started working at edsa shangri-la five star hotel in manila for 2 years as a waiter/buzzer.
  • Moved to superferry domestic ship for one year
  • i got my visa and hired to join carnival cruise lines from 2010-2013 as a galley steward and got promoted to work in dining waiter/ bar waiter.
  • Moved to the offshore industry in New Orleans because the salary was higher and I worked at the beginning as an all around steward, i do housekeeping and kitchen stewarding for 2 years and got promoted as lead steward.
  • I found a direct hiring catering company reason why i left agency jobs because i can earn a lot of money without cutting our salary.
  • Responsible for the inventory and ordering and reports.
  • Responsible for supervising and training new staff and old staff to maintain the quality of service and companies standard operating procedures.

Dedicated to maintaining full stocks of clean dishes and utensils to meet expected customer needs. Safety- and team-oriented with organized and efficient approach to handling simultaneous tasks. Seek challenging new role with opportunity to advance in fast-paced kitchen environment. Thorough hotel Steward with over Number years of experience working in hospitality industry. Experience working both back of house and front of house. Meets service quality standards and responds to guest questions or problems quickly. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Personable Dining Room Attendant with Number years of experience in customer-facing roles. Well-versed in food safety and industry best practices. Attentive Steward with Number years of experience and background in Industry. Friendly, helpful and engaged to plan ahead and always be organized. Successful at managing multiple tasks in fast-paced setting. Knowledgeable about organizing supplies, sanitizing dishes and collecting trash to boost kitchen efficiency. Trained in different kitchen positions and skilled at providing top-notch coverage for any role. Basic Language abilities. Supportive Steward experienced supporting culinary and service teams. Effective and efficient in areas of dish washing, sanitation, customer service and cleanliness. Over Number years of experience in fast-paced environments. Quality communication skills giving articulate instruction and working collectively. Organized Dining Room Attendant offering Number years of demonstrated success in food service environments. Highly skilled in providing excellent guest service and catering to seating preferences and special requests to foster customer satisfaction. Enthusiastic and personable with strong foundation of service industry expertise.

Overview

13
13
years of professional experience

Work History

Leading Steward

Baileys Offshore
07.2022 - 02.2023
  • Enhanced customer satisfaction by providing exceptional service and attending to passenger needs.
  • Ensured cleanliness and sanitation of dining areas, adhering to strict hygiene standards for a healthy environment.
  • Collaborated with team members to maintain smooth operations during high-traffic periods, minimizing wait times.
  • Responsible for doing inventories and reports.
  • Housekeeping and kitchen stewards supervision.

Lead Steward

Entier Ltd.
06.2020 - 03.2022
  • Enhanced team efficiency by streamlining daily operations and implementing new organizational systems.
  • Ensured cleanliness and sanitation in all workspaces, upholding high standards for food safety and hygiene.
  • Trained and mentored new staff members, fostering a positive work environment and promoting professional growth.
  • Collaborated with management to develop effective strategies for waste reduction and cost savings.

Lead Steward

Sodexo Remote Sites
04.2014 - 04.2020

*Supervision of all the kitchen and housekeeping staff.


*making schedules which works with signing on and off the rig.


*Inventory and ordering.


*Ensuring the the standard quality of service.


*Food safety and standard procedures.


*Observing hygiene and safety environment.

Galley Steward

Carnival Cruise Lines
05.2010 - 03.2013
  • Enhanced guest satisfaction by efficiently executing daily galley operations and maintaining cleanliness.
  • Reduced food waste by effectively managing inventory and adhering to proper storage guidelines.
  • Ensured smooth service during high-volume periods with timely preparation of meals and attention to detail.
  • Maintained a sanitary work environment, following strict health and safety standards for the well-being of guests and staff members.
  • Collaborated with culinary team to create memorable dining experiences, showcasing creativity in presentation and plating techniques.
  • Assisted chef in meal preparation, diligently following recipe specifications for consistent quality.
  • Streamlined kitchen processes by optimizing workspace organization, enhancing overall productivity.
  • Supported fellow crew members in various tasks as needed, fostering a positive teamwork atmosphere onboard the vessel.
  • Participated in regular training sessions to stay current on industry best practices and enhance professional skills.
  • Provided exceptional customer service by addressing diner inquiries or concerns promptly and courteously.
  • Implemented innovative solutions for improving workflow efficiency within the galley space, benefiting overall ship operations.
  • Demonstrated strong multitasking abilities, juggling multiple responsibilities simultaneously while ensuring accuracy and punctuality of completed tasks.
  • Performed thorough cleaning routines both during service hours and at end-of-shift, maintaining a pristine work area at all times.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
  • Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
  • Checked recycling cans, removed garbage and put recyclables in correct bin.
  • Assisted front and back of house personnel in spot cleaning floors and maintaining welcoming environment for team members and guests.
  • Maintained swift pace of work to meet business demands for cleaning and supplies storage.
  • Followed company safety and security policies and procedures when reporting maintenance needs and unsafe work conditions.
  • Documented kitchen inventory by reviewing stock and counting items.
  • Addressed and resolved spills in dining areas and provided polite guidance around hazards.
  • Greeted guests and asked open-ended questions to help determine needs and offer options.
  • Assisted servers by providing glassware and utensils to guests.
  • Promoted accident prevention through proper and acceptable levels of sanitation and cleanliness of kitchen.
  • Utilized proper storage bins to organize and transport kitchen equipment to stewarding room for storage purposes.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Cleaned and organized kitchen, dining and service areas.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
  • Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
  • Portioned and wrapped food to place directly on plates for service to patrons.
  • Distributed food to waiters and waitresses to serve to customers.
  • Observed diners to respond to additional requests and determine when meal completed.
  • Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.

Education

College - BS Marine Transportation

Phillippine Maritime Institute, Manila,Philippines
03.2009

Vocational - Basic Culinary

La Salle Greenhills, Philippines
04.2008

Vocational - Hotel And Restaurant Food Service

La Salle Greenhills, Mandaluyong,Philippines
04.2008

Skills

  • Cleaning
  • Supply Restocking
  • Hospitality
  • Customer Assistance
  • Basic Housekeeping
  • Silverware Polishing
  • Chemical Handling
  • Relationship Building
  • Dishwashing
  • New Hire Training
  • Chemicals Handling
  • Staff Training
  • Adaptability and Flexibility
  • Table Setting Expertise
  • Event Planning
  • Inventory Control
  • Problem Solving
  • Conflict Resolution
  • Teamwork and Collaboration
  • Sanitation Standards
  • Guest Relations
  • Decision Making
  • First Aid Certification
  • Customer Service Excellence
  • Upselling Techniques
  • Food Safety Knowledge
  • Time Management
  • Stress Management
  • Table Bussing
  • Wait Staff Support
  • Beverage Preparation
  • Safe Food Handling
  • Beer Keg Replacement
  • Employee Training
  • Table Setup
  • Table Clearing
  • Menu Memorization
  • Performance Improvement
  • Guest Service
  • Table Setting
  • Decision-Making
  • Safety Awareness
  • Beverage Making and Delivery
  • Table Layout
  • Flexible Schedule
  • Place Settings
  • Food Safety
  • Dining Room Organization
  • Complaint Handling
  • Ordering Procedures
  • Team Leadership
  • Problem-Solving
  • Language Fluency
  • Service Bar Restocking
  • Timely Food Delivery
  • Customer Relations
  • Clear Communication
  • Kitchen Communication
  • Cross-Selling and Upselling
  • Customer Service
  • Quality Assurance
  • Effective Communication
  • Attention to Detail
  • Wine Pairing Knowledge
  • Equipment Inspection
  • Foreign Language Proficiency
  • Computer Literacy
  • Interpersonal Skills
  • Food Running
  • Kitchen Operations
  • Cafeteria Equipment Operations

Timeline

Leading Steward - Baileys Offshore
07.2022 - 02.2023
Lead Steward - Entier Ltd.
06.2020 - 03.2022
Lead Steward - Sodexo Remote Sites
04.2014 - 04.2020
Galley Steward - Carnival Cruise Lines
05.2010 - 03.2013
Phillippine Maritime Institute - College, BS Marine Transportation
La Salle Greenhills - Vocational, Basic Culinary
La Salle Greenhills - Vocational, Hotel And Restaurant Food Service
Christofer Tena