Summary
Overview
Skills
Languages
Work History
Assessments
Awards
Assessments
Generic
Christoffer Coste

Christoffer Coste

Orlando,FL

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

2
2
Languages
12
12
years of professional experience

Skills

  • Logistics Oversight
  • Customer Service
  • Incidents Management
  • Transportation
  • Supervisory Skills
  • Warehouse Management Systems
  • Transportation Management
  • Time Management
  • Operational Planning
  • Recruitment marketing
  • Social media recruiting
  • Talent acquisition
  • Applicant tracking systems
  • Referral programs
  • Recruitment strategies

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Work History

Recruiter Manager

Gurman Trucking Inc
02.2024 - Current

Led recruitment strategy development, enhancing candidate sourcing and selection processes.

  • Analyzed hiring trends to inform strategic workforce planning initiatives.
  • Streamlined onboarding procedures, reducing time-to-hire while improving new hire integration.
  • Worked effectively in fast-paced environments.
  • Analyzed complex problems to identify root causes and develop effective solutions.
  • Developed process documentation to ensure compliance with industry standards.
  • Designed, developed, and implemented a successful recruitment process to fill more than 100 vacancies each year.
  • Devised hiring and recruitment for a 500-employee company.

Operations Manager

JC Global Group
02.2020 - 02.2024
  • Improved operational efficiency by streamlining processes and implementing cost-saving measures.
  • Reduced turnaround time for project completion through effective resource allocation and team management.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Managed a fleet of approximately 50 owner operators and 75 trailers.

Dispatch Manager

JC Global Group
01.2018 - 02.2020
  • Improved dispatch efficiency by implementing new scheduling and routing strategies.
  • Streamlined communication processes for better coordination between drivers, customers, and warehouse staff.
  • Reduced response times with effective dispatcher training and timely decision-making.
  • Managed a team of 25 dispatchers, fostering a collaborative work environment to ensure smooth operations.
  • Managed team performance, fostering collaboration and improving service levels across departments.
  • Oversaw compliance with safety regulations, ensuring adherence to industry standards in dispatch activities.
  • Analyzed operational data to identify trends, driving strategic decisions for resource management.

Dispatch Supervisor

JC Global Group
01.2017 - 01.2018
  • Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
  • Enhanced team productivity by providing ongoing training and support to dispatch staff.
  • Reduced response times with effective allocation of resources and prioritization of tasks.
  • Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
  • Directed dispatching, routing, and tracking of 50 fleet vehicles.

Operations Executive

Coste Transport LLC
01.2015 - 01.2017
  • Increased client satisfaction by implementing innovative business strategies and streamlining processes.
  • Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
  • Expanded market reach with targeted marketing campaigns and strategic partnerships.
  • Developed a high-performing team through effective recruitment, training, and performance management.
  • Developed and executed strategic vision, aligning organizational goals with market opportunities.
  • Led cross-functional teams to implement strategic initiatives aligned with organizational goals.

Courier Contractor

LaserShip
10.2013 - 01.2015
  • Enhanced delivery efficiency by optimizing routes and time management strategies.
  • Increased customer satisfaction through prompt and professional communication during pick-ups and deliveries.
  • Maintained accurate records of all courier transactions, ensuring proper documentation for billing purposes.
  • Ensured timely deliveries by closely monitoring traffic patterns and adjusting routes accordingly with a 100% delivery on time record

Assessments

  • Customer focus & orientation, Proficient
  • Attention to detail, Proficient
  • Sales skills, Proficient
  • Scheduling, Proficient
  • Customer service, Proficient

Awards

Amazon's Million safe Mile Club

June 2021

Assessments

  • Sales skills - PROFICIENT
  • Attention to detail - PROFICIENT
  • Scheduling - PROFICIENT
  • Customer service - PROFICIENT
  • Customer focus & orientation - PROFICIENT
Christoffer Coste