Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Office Administrator
First Vision Real Estate And Financial Services
02.2016 - 01.2019
Interacted with customers by phone, email, or in-person to provide information.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained electronic and paper filing systems for easy retrieval of information.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Customer Service Representative
McNnadi Technologies
03.2014 - 01.2016
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.
Responded to customer requests for products, services, and company information.
Maintained up-to-date knowledge of product and service changes.