CHRISTOPER ROSS
US
Summary
Office Clerk with over a decade of experience in administrative management, adept at enhancing payroll efficiency and streamlining onboarding processes. Demonstrates strong leadership and problem-solving skills, with proficiency in Microsoft Office and project management. Committed to maintaining compliance with federal regulations while fostering effective team management and communication.
Overview
4
4
years of professional experience
Work History
Office Clerk
The United States Capitol Police
08.2021 - 05.2025
- Ensure confidentiality and security of sensitive materials.
- Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
- Coordinated meetings, conferences and travel arrangements for staff members.
- Reviewed employee time sheets for accuracy prior to submission for payroll processing.
- Organized monthly staff meetings ensuring agendas were distributed in advance.
- Organized and maintained filing systems, including electronic databases and records.
Bartender
Canopy Hilton
- Crafted cocktails, ensuring guest satisfaction and seamless operations.
- Managed inventory, controlled costs, and ordered supplies efficiently.
- Trained staff, enhancing teamwork and service efficiency.
- Resolved customer issues, boosting loyalty and experience.
- Implemented safety standards, achieving high health inspection scores.
- Managed inventory control and stock rotation, ensuring optimal product freshness and minimizing waste while maintaining accurate documentation.
- Coordinated with kitchen and wait staff to deliver seamless service during peak hours, handling multiple guest requests simultaneously.
- Implemented drink specials and promotional strategies that enhanced guest satisfaction and increased beverage sales.
- Trained new staff members on cocktail preparation, safety protocols, and guest service standards while maintaining positive team dynamics.
- Developed unique signature cocktails and seasonal drink menus, driving customer engagement and establishing distinctive brand identity.
- Analysed beverage consumption patterns to forecast inventory needs, preventing stockouts while maintaining optimal product freshness.
Education
HOSPITALITY AND BUSINESS MANAGEMENT - MINOR IN BUSINESS ADMINISTRATION
Howard Community College
Howard, MDSkills
- Leadership
- Communication
- Problem Solving
- Organization
- Microsoft Office
- Administration
- Project Management
- Team Management
- Event Planning
- Critical Thinking
- Customer Service
- Time Management
- Team Collaboration
- Data Entry
Additional Information - Volunteer Experience
- Assisted senior leadership with creating SWOT analysis and SWOT matrix.
- Participated in feasibility studies and gap analysis data gathering.
- Led teams in event planning, project supervision and community outreach.
Timeline
Office Clerk
The United States Capitol Police
08.2021 - 05.2025
Bartender
Canopy Hilton
HOSPITALITY AND BUSINESS MANAGEMENT - MINOR IN BUSINESS ADMINISTRATION
Howard Community College
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