Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Christoper J Ramirez

Miami,FL

Summary

Results-driven bilingual professional with expertise in sales, customer satisfaction, construction, and team leadership. Proven ability to exceed targets, solve problems, and foster strong relationships. Skilled communicator and team player with experience managing logistics, delivering excellent service, and ensuring operational excellence. Ready to deliver exceptional results in a dynamic environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Project Manager

Innovative Investors Group
Miami, FL
01.2023 - Current

• Defined project goals, scope, and deliverables in collaboration with senior management and stakeholders, ensuring alignment with business objectives.

• Developed and shared comprehensive project plans with clients and team members to streamline execution.

• Led and coordinated project teams, ensuring milestones were achieved and quality standards consistently upheld.

• Monitored project progress through measurable milestones and prepared detailed status reports to ensure timely completion.

• Communicated proactively with stakeholders to address project status, potential issues, and risks, fostering transparency and collaboration.

• Managed project budgets and forecasts to ensure financial goals were met within approved allocations.

• Identified and mitigated project risks throughout the project lifecycle, minimizing disruptions and enhancing efficiency.

• Conducted post-project evaluations to analyze successes and failures, driving continuous improvement for future initiatives.

Physical Education Assistant

St. Agatha Catholic School
Miami, FL
01.2021 - 01.2023

• Supervised and facilitated physical education classes in both indoor and outdoor settings, ensuring student safety and engagement.

• Monitored student participation to ensure activities were appropriate for their skill levels, reducing the risk of injuries.

• Promoted enthusiasm for sports by introducing new athletic activities and encouraging teamwork.

• Evaluated student progress throughout the academic year and provided actionable feedback for improvement.

• Communicated student performance and development to parents during scheduled meetings, offering detailed progress reports.

• Coached and trained school sports teams, achieving competitive success at the national level.

Sales Associate

Finish Line
Miami, FL
07.2020 - 01.2021
  • Delivered exceptional customer service by assisting with purchases,
    locating products, and promoting loyalty programs, resulting in a 15%
    increase in sales and higher customer satisfaction.
  • Managed store operations in the absence of management, overseeing
    daily tasks and ensuring smooth operations, demonstrating leadership
    and responsibility while helping to maintain a 100% customer
    satisfaction rate.
  • Provided expert product knowledge on footwear and apparel,
    addressing customer inquiries and ensuring informed purchasing
    decisions, contributing to a 50% increase in upsell revenue.

Server

Lime Mexican Grill
Miami, FL
01.2019 - 01.2020

• Delivered exceptional dining experiences by greeting guests warmly, assisting with menu selections, and providing prompt and courteous service.

• Assisted customers in selecting food and drink options by recommending popular menu items and pairing beverages, increasing guest satisfaction.

• Maintained a clean and organized dining environment by setting tables, restocking supplies, and adhering to sanitation and safety standards.

• Ensured compliance with food safety and alcohol beverage regulations to protect both guests and the establishment.

• Proactively addressed guest needs, including refilling beverages and handling special requests, contributing to a seamless dining experience.

• Managed financial transactions accurately, including processing payments, issuing invoices, and providing correct change, contributing to smooth daily operations.

• Promoted repeat business by fostering a positive atmosphere and thanking guests for their patronage.

Education

High School Diploma -

Miami Sunset Senior High School
Miami, FL
06-2020

Associate of Arts - Mechanical Engineering

Miami Dade College
Miami, FL

Skills

Customer Service & Satisfaction: Exceptional ability to build relationships and manage customer journeys

Construction Expertise: Site logistics, safety compliance, and equipment management

Sales Acumen: Product knowledge, upselling, and CRM proficiency

Technical Proficiency: Microsoft Office Suite (Word, Excel, PowerPoint), Slack, and CRM systems

Languages: Fluent in Spanish and English

Soft Skills: Active listening, time management, problem-solving, and negotiation

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

  • Certified in Microsoft Word, PowerPoint, and Excel

Timeline

Project Manager

Innovative Investors Group
01.2023 - Current

Physical Education Assistant

St. Agatha Catholic School
01.2021 - 01.2023

Sales Associate

Finish Line
07.2020 - 01.2021

Server

Lime Mexican Grill
01.2019 - 01.2020
  • Certified in Microsoft Word, PowerPoint, and Excel

High School Diploma -

Miami Sunset Senior High School

Associate of Arts - Mechanical Engineering

Miami Dade College
Christoper J Ramirez