Christopher Bowles
Nashville,TN
Summary
Insightful Senior Business Solution Analyst known for high productivity and efficient task completion. Specialize in strategic planning, data analysis, and process improvement. Excel in problem-solving, communication, and team leadership to deliver solutions that meet business goals. Committed to leveraging analytical skills and collaborative approach to drive project success and innovation.
Overview
21
21
years of professional experience
Work History
Senior Business Solution Analyst
HCA Healthcare
Nashville
04.2025 - Current
- Drive business-centric collaboration with stakeholders, business users, and technical solution providers to understand business needs.
- Evaluate business processes and lead solutions through the creation of workflows, business requirements, functional requirements, non-functional requirements, data dictionaries, etc.
- Work collaboratively with stakeholders to identify project objectives, scope, dependencies, and risks.
- Manage changes to the solution requirements, assess the impact of requirement changes, and ensure appropriate approval of those changes.
- Manage solution requirement communication, ensuring that stakeholders have a shared understanding of the requirements.
- Work as a liaison among stakeholders in order to elicit, analyze, communicate, and validate requirements for changes to business processes, data, policies, and information systems.
Senior Business System Analyst
Ingram Content Group
La Vergne
07.2018 - 03.2025
- Lead requirements gathering, analysis, and process enhancements for largescale business operations.
- Lead IT development team through sprints and overall project work, providing direction and prioritization.
- Extrapolate and analyze data from business groups and business systems to determine possibilities for enhancements.
- Translate business needs into technical specifications, collaborating closely with developers for successful implementation.
- Align stakeholders, resolve issues, and maintain high customer satisfaction through effective leadership.
- Bridge communication gaps between technical and non-technical teams, driving efficiency improvements.
- Audit internal developers and third party vendors to ensure requirements and SOW are met.
- Conduct interviews to create Customer Journey Maps to identify gaps and help drive process improvements for the Customer User Experience.
- Serve as UI/UX Design knowledge expert when creating new applications, or converting existing application to a new platform.
- Engage and report project status to senior leadership to increase visibility of work completed.
- Fulfill Project Management responsibilities for small and large scale IT projects such as:
- Work directly with vendors and IT to prioritize work.
- Liaison with the business and stakeholders to communicate direction and status of projects.
- Establish timelines for critical milestones.
Business Analyst Consultant
Vaco
Nashville
01.2018 - 07.2018
- Gathered application requirements and crafted detailed documentation.
- Collaborated with stakeholders to analyze application functionality, identifying areas for optimization and enhancement.
- Guided the development of a new application to meet evolving business needs.
Business Operations Specialist (Digital Media and Content/People Development)
Accenture
Austin
08.2011 - 07.2017
- Led global collaboration to create impactful training videos introducing initiatives, policies, and changes.
- Served as a subject matter expert, guiding clients through video creation to meet objectives.
- Set internal video creation standards and established best practices, optimizing content quality.
- Independently created and edited videos, against tight deadlines, and contributing to cost savings.
Business Operations Analyst
Accenture
Austin
07.2007 - 08.2011
- Championed metric compilation, asset recovery, and invoicing oversight, recovering over $1M annually.
- Directed three high-performing teams focused on software exceptions, asset recovery, and PO invoices.
- Provided analytical validation for solutions, bridging technical and business perspectives.
- Collaborated directly with the companies global Directors (US, Canada, UK/Ireland, Nordics, and Germany) to prepare presentations for stakeholders.
Business Analyst and Test Analyst
Accenture
Chicago
11.2004 - 07.2007
- Facilitated collaboration between maintenance, training, communication, and external client teams.
- Led efforts to address training issues and application defects, ensuring seamless user experiences and optimal outcomes.
- Contributed to critical application design and development, translating concepts into functional interfaces.
- Contributed to the design and development of an Internet Initial Claims application.
- Participated in the general and detailed design of the screens within the application.
- Created test scripts based off the detailed design and business requirements.
- Executed test scripts covering the applications functionality.
Education
Bachelor of Science - Computer Engineering Technology
DeVry University
Chicago01-2004
Skills
- Team leadership
- Analytical skills
- Business analysis
- Requirements gathering
- Requirements analysis
- Data analysis
- Project management
- Technical documentation
- Problem solving
- Conflict resolution
- Customer journey mapping
- User acceptance testing
- Training curriculum design
- Strong written and verbal communication skills
References
References available upon request.
Timeline
Senior Business Solution Analyst
HCA Healthcare
04.2025 - Current
Senior Business System Analyst
Ingram Content Group
07.2018 - 03.2025
Business Analyst Consultant
Vaco
01.2018 - 07.2018
Business Operations Specialist (Digital Media and Content/People Development)
Accenture
08.2011 - 07.2017
Business Operations Analyst
Accenture
07.2007 - 08.2011
Business Analyst and Test Analyst
Accenture
11.2004 - 07.2007
Bachelor of Science - Computer Engineering Technology
DeVry University
Similar Profiles
Lori HigbeeLori Higbee
Clincial Sourcing Junior Recruiter at HCA HealthcareClincial Sourcing Junior Recruiter at HCA Healthcare
Lisa M. HowardLisa M. Howard
HR Executive Admin Supervisor at HCA HealthcareHR Executive Admin Supervisor at HCA Healthcare
Brooke A. HughesBrooke A. Hughes
Manager, Labor Performance Improvement at HCA HealthcareManager, Labor Performance Improvement at HCA Healthcare
Jase KeithleyJase Keithley
Freelance Audio Engineer at Self-employeedFreelance Audio Engineer at Self-employeed
Lisa GieseLisa Giese
Birthday Party Director at BOOST GymnasticsBirthday Party Director at BOOST Gymnastics