Motivated and detail-oriented customer service professional with strong leadership potential and experience working in fast-paced environments. Skilled in communication, guest interaction, team collaboration, and supporting daily operational procedures. Seeking to contribute a strong work ethic and hospitality-driven mindset to the Assistant Front Office Manager role at Hilton.
Overview
3
3
years of professional experience
Work History
Sales Associate
The Work Store
Union, NJ
04.2024 - Current
Provide excellent customer service, ensuring clients receive informed support.
Maintain organized presentation standards and assist with product upselling.
Collaborate with team members to support smooth store operations.
Crew Member
Five Guys
Union, NJ
06.2023 - 04.2024
Delivered fast and accurate customer service under pressure.
Strengthened multitasking, teamwork, and communication abilities.
Maintained safety and cleanliness standards while assisting with team workflow.
Education
High School Diploma - Relevant Coursework: CAD, Principles of Engineering, Intro to Engineering & Design
Union High School
Civil Engineering
The College of New Jersey (TCNJ)
09.2025
Skills
Customer Service Excellence & Guest Satisfaction
Team Leadership & Training Support
Sales Mindset & Up-Selling Techniques
High IT Proficiency (Google Workspace, POS Systems)
Strong Communication & Interpersonal Skills
Problem-Solving & Conflict Resolution
Reliable, Accountable & Professional
Works Well Under Pressure & Adapts Quickly
Languages
English, Fluent
Certifications And Awards
Autodesk Certified User: AutoCAD
Timeline
Sales Associate
The Work Store
04.2024 - Current
Crew Member
Five Guys
06.2023 - 04.2024
High School Diploma - Relevant Coursework: CAD, Principles of Engineering, Intro to Engineering & Design