Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

CHRISTOPHER A FREEMAN

Garland,TX

Summary

To secure a challenging position with a leading Corporation that will allow me to utilize my various skills.

Diligent [Desired Position] with proven ability to manage and lead teams effectively. Successfully implemented process improvements that enhanced operational efficiency and team productivity. Demonstrated strong problem-solving and communication skills to drive team success.

Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Supervisor-Lead Teller

GardaWorld
11.2019 - Current
  • Supervise the day to day operations of cash processing and vault balancing. Give over rides to teller staff a well as coach new tellers on how to process. Oversee 7 departments that support multiple cash services through the Dallas/ Ft. Worth Metro area. Oversee the day to day operations of proof work balancing and imaging for a large financial Bank. Research and answer claims for the financial Banks Garda World services to minimize customer impact. Assists Branch Manager and Operation Manager with various operation needs. Also oversee the Electronic payments Department.

Personal Care Attendant

Vision Home Health Care
11.2015 - Current
  • Help clients perform various tasks around their homes. Including Laundry, Shopping, Dressing, Grooming etc.

Para transit Bus Operator

Dallas Area Rapid Transit / Pursuit Of Excellence
10.2012 - 09.2019
  • To transport the elderly and disabled safely to their desired destination in the 13 cities service area of Dallas Area Rapid Transit. Assist clients on and off the vehicle and to the threshold of their doorway if needed.

Para transit Bus Operator

Dallas Area Rapid Transit/ Transdev Transportation Services
06.2009 - 09.2012
  • To transport the elderly and disabled safely to their desired destination in the 13 cities service area of Dallas Area Rapid Transit. Assist clients on and off the vehicle and to the threshold of their doorway if needed.

Insurance Sales Agent

Aegis Communications Group INC.
11.2005 - 04.2007
  • Sell Medicare Prescription Drug plans to seniors, over the phone. Help seniors by explaining the different drug plans offered by company and enroll the seniors in their desired plan.

Life & Health Insurance Agent

AIG American General Life & health insurance
03.2004 - 11.2005
  • Prospect daily and set appointments with prospects to show and explain the different types of insurance products offered by company. Also service existing clients on agency.

Vault/Processing Teller

Bank Of America Corporation
05.2001 - 11.2003
  • Process large commercial deposits sent into banking centers, verify and re-strap currency to be sent back to Federal Reserve Bank.

Education

Certificate - Supervision and Management Skills

Alison
08.2022

Diploma - Operations Management

Alison
02.2022

Certificate - Introduction to Supervision

Alison
02.2022

Certificate - Supervision Skills – Managing Groups and Employee Interaction

Alison
02.2022

Group 1 License - Life & health insurance

05.2004

High School Diploma - undefined

North Dallas High School
Dallas, TX
05.2001

Skills

  • Adjusting Routes
  • GPS applications
  • Troubleshooting skills
  • Written and verbal communication
  • Ten key by touch
  • Organization and time management skills
  • Ability to read a paper Mapco for directions
  • Image Scanning and Balancing for Financial Documents
  • Basic knowledge of Excel, Outlook and Word Perfect applications
  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Employee motivation
  • Decision-making
  • Complex Problem-solving
  • Strategic planning
  • Inventory control
  • Staff development
  • Staff discipline
  • Analytical thinking
  • Team building
  • Processes and procedures
  • Operations management
  • Process improvement
  • Process monitoring and improvement
  • Project management
  • Relationship building
  • Schedule development
  • Policy enforcement
  • Project planning
  • Public speaking
  • Conflict resolution
  • Inventory oversight
  • Expectation setting
  • Negotiation
  • [Software] experience
  • Business administration
  • Financial management
  • Waste reduction
  • Business development
  • Data analytics
  • Contract management
  • Industrial hygiene
  • Verbal and written communication
  • Safety protocols

Accomplishments

  • Received Award of Excellence achievement award at AIG American General Life & Accident INS Company in 2004
  • Stewart for ATU Local 1338

Certification

  • Certified [Job Title], [Company Name] - [Timeframe]

Timeline

Supervisor-Lead Teller

GardaWorld
11.2019 - Current

Personal Care Attendant

Vision Home Health Care
11.2015 - Current

Para transit Bus Operator

Dallas Area Rapid Transit / Pursuit Of Excellence
10.2012 - 09.2019

Para transit Bus Operator

Dallas Area Rapid Transit/ Transdev Transportation Services
06.2009 - 09.2012

Insurance Sales Agent

Aegis Communications Group INC.
11.2005 - 04.2007

Life & Health Insurance Agent

AIG American General Life & health insurance
03.2004 - 11.2005

Vault/Processing Teller

Bank Of America Corporation
05.2001 - 11.2003

Diploma - Operations Management

Alison

Certificate - Introduction to Supervision

Alison

Certificate - Supervision Skills – Managing Groups and Employee Interaction

Alison

Group 1 License - Life & health insurance

High School Diploma - undefined

North Dallas High School

Certificate - Supervision and Management Skills

Alison

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