Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Public Policy Associate position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Banker
Citizens Bank
01.2023 - Current
Increased client satisfaction by providing tailored financial advice and personalized banking solutions.
Strengthened customer relationships through attentive service and prompt resolution of inquiries.
Enhanced bank profitability by effectively cross-selling various financial products and services.
Streamlined operations, implementing efficient processes to improve overall productivity and performance.
Human Capital Management Consultant
Paychex
04.2020 - 01.2023
Streamlined payroll processes by implementing efficient data entry and verification methods.
Reduced errors in payroll processing through meticulous attention to detail and thorough auditing procedures.
Partnered with Human Resources to administer benefit programs effectively, such as retirement plans and health insurance contributions.
Optimized organizational structure by conducting thorough workforce planning and analysis.
Regional Account Manager
EF Education
03.2018 - 04.2020
Enhanced client satisfaction by proactively addressing concerns and implementing customized solutions.
Achieved regional sales targets by developing strategic plans and executing effective account management practices.
Established strong client relationships through regular communication, attentive service, and prompt issue resolution.
Increased revenue by identifying growth opportunities within existing accounts and cross-selling additional products or services.
Business Development Director
Brightview Healthcare & Rehabilitation Centre
02.2017 - 03.2018
Increased client base by implementing strategic business development initiatives and fostering long-lasting partnerships.
Enhanced company revenue by identifying new market opportunities and executing targeted sales campaigns.
Secured high-profile contracts through effective relationship management and persuasive negotiation skills.
Streamlined internal processes for improved efficiency, resulting in increased productivity across the team.