Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Alexander

Countryside,Illinois

Summary

I am a strong outgoing person that gives 100 and 10% to every detail of my job will to learn new things and bring a lot of ideas and experiences to help grow and better there business Results-driven leader with positive attitude and passion for providing high-quality advice and guidance to clients. Proven ability to identify customer needs, resolve conflicts and build strong relationships. Possesses excellent problem-solving, communication and interpersonal skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

23
23
years of professional experience

Work History

Senior Truck Advisor

Element Fleet Management
06.2022 - 01.2024
  • Enhanced client satisfaction by providing expert financial advice and personalized.
  • Collaborated with internal teams to develop comprehensive financial plans tailored to individual client needs.
  • Provided exceptional customer service, addressing client inquiries promptly and professionally.
  • Mentored junior advisors, fostering a supportive team environment focused on growth and learning.
  • Increased client performance through diligent research and analysis for optimal asset allocation.
  • Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
  • Managed risk effectively by closely monitoring client

Truck Service Advisor

Wheels Inc.
07.2016 - 06.2018
  • Enhanced customer satisfaction by providing timely and accurate information on truck repair services and maintenance schedules.
  • Streamlined communication between technicians and customers, ensuring clear understanding of repair needs and expectations.
  • Developed comprehensive knowledge of various truck models, enabling efficient diagnosis and precise recommendations for repairs.
  • Collaborated with team members to ensure timely completion of repairs, resulting in minimal downtime for clients.
  • Managed warranty claims efficiently, ensuring proper documentation and prompt reimbursement from manufacturers.
  • Participated in ongoing training programs to stay current on industry trends, technology advancements, and best practices in truck servicing.
  • Negotiated competitive pricing from vendors for parts purchases without compromising quality or delivery timeframes.

Store Manger

Tuffy Auto Service
06.2014 - 05.2018
  • Store manager and service writer in Charge of day to day operation of both stores
  • Managing technician hours of the stores
  • Also in charge for all customer complaints and come backs
  • Holding monthly meeting, training new employees and all account revisable for all store and outside sales to bring in new business and payroll

Store Manager, service Manager

Car x Tire & Auto
06.2011 - 06.2014
  • Store manager and service writer, in Change of day to day operation for all three stores, checking and balancing employs hours of all stores of crew of 5 at each store, also in charge for all customer complaints and come back
  • In holding monthly meeting, training new employs and all account revisable for all store and outside sales to bring in new business and payroll

Store Manager, Service manager

Community Car Care
06.2006 - 01.2011
  • A management position that allows me to have the responsibilities of working on cars
  • I also handle all the necessary needs of the shop
  • I order parts and pay the bills
  • I have the responsibilities of opening and closing the shop every day.

Manger, Service writer

All Night Auto
05.2004 - 01.2006
  • I was a manger/ service writer
  • Order parts payable tanning new employees

Manager, Auto tech

A Top Auto Repair
12.2003 - 05.2004
  • A management position that allows me to have the responsibilities of working on cars
  • I also handle all the necessary needs of the shop
  • I order parts and pay the bills
  • I have the responsibilities of opening and closing the shop every day.

Sales Associate

Firestone
08.2003 - 11.2003
  • I handled the customer's needs, by writing up receipts for their accounts
  • Kept file of all the accounts from our customers
  • I charge of paying all the accounts the company held with any part companies
  • I charge of opening and closing the store.

Manager

Arby's Truck Stop
07.2002 - 08.2003
  • I took care of all the customer and associate needs
  • I took care of the purchasing orders and kept files of orders
  • In charge of opening and closing restaurant.

Service representative

Ajacks Uniform
02.2001 - 07.2002
  • I was a truck driver that delivered uniforms
  • I was a service Representative that set up accounts and handled all customer needs.

Education

Associate Degree -

Triton College
Maywood, IL

High School or equivalent -

Lyons Township High School
La Grange, IL

Certification -

Technical Center Of Dupage
Addison, IL

Skills

  • Customer service
  • Management
  • Client Engagement
  • Sales strategy
  • Industry knowledge
  • Training and mentoring
  • Dispatch Coordination
  • Logistics Planning

Timeline

Senior Truck Advisor

Element Fleet Management
06.2022 - 01.2024

Truck Service Advisor

Wheels Inc.
07.2016 - 06.2018

Store Manger

Tuffy Auto Service
06.2014 - 05.2018

Store Manager, service Manager

Car x Tire & Auto
06.2011 - 06.2014

Store Manager, Service manager

Community Car Care
06.2006 - 01.2011

Manger, Service writer

All Night Auto
05.2004 - 01.2006

Manager, Auto tech

A Top Auto Repair
12.2003 - 05.2004

Sales Associate

Firestone
08.2003 - 11.2003

Manager

Arby's Truck Stop
07.2002 - 08.2003

Service representative

Ajacks Uniform
02.2001 - 07.2002

Associate Degree -

Triton College

High School or equivalent -

Lyons Township High School

Certification -

Technical Center Of Dupage

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