Christopher Alexander
Spring Hill,TN
Summary
Seasoned automotive industry leader with a proven track record in driving sales, enhancing customer satisfaction, and leading teams to achieve top performance across sales, service, parts, and body shop departments. Recognized for propelling Hyundai and Ford dealerships to top rankings in Tennessee through strategic business development and operational excellence. Excels in building strong relationships with clients, vendors, and teams to foster partnerships and drive business growth.
Overview
7
7
years of professional experience
Work History
General Manager
Hyundai/Ford of Columbia
Columbia, TN
03.2022 - Current
- Demonstrated strategic insight through leading market analysis, identifying customer needs, and optimizing product offerings, which greatly enhanced dealership performance and recognition.
- Achieved regional dealer council recognition could highlight leadership more: The dealership drove to regional acclaim through exceptional leadership, resulting in Hyundai becoming the top new volume dealer in Tennessee.
- Strategically negotiated vendor contracts, securing significant cost savings and enhancing profit margins and operational efficiency.
- Consistently achieved exceptional CSI ratings in Sales and Services, ranking among the top 5% at both Hyundai and Ford dealerships.
- I reviewed financial statements, including profit and loss accounts, balance sheets, and cash flow statements, to ensure the accuracy of the data.
Fixed Operations Director
Murphy Auto Group
Augusta, GA
08.2017 - 03.2022
- Led and supervised the Fixed Operations Department to ensure smooth functioning of daily operations including scheduling, staff management, budgeting, and forecasting.
- Worked with vendors to negotiate prices and set delivery schedules.
- Provided support to facilitate goal achievement for managers, leaders, and staff while adhering to guidelines and best practices.
- Recognized nationally for achieving the highest CSI at dual Nissan locations.
- Increase the fixed net profit by $600,000 per month during the initial year.
- Achieved consecutive #1 rankings in fixed operations for two years running with Toyota.
- Implemented innovative solutions to increase productivity within the Fixed Operations Department.
Education
Bachelor of Science - Business
University of North Carolina At Wilmington
Wilmington, NCAssociate of Science - Business
Cape Fear Community College
Wilmington, NCSkills
- Operations Management
- Vin-solution
- Dealertrack
- Vauto
- Dealerlogix
- Reynolds & Reynolds
- Analytical Skills
- Performance Evaluation
- - Leadership - Strategic Planning - Customer Relationship Management (CRM) - Team Building - Financial Analysis
Affiliations
- active member Bridge Church
- personal fitness
- weekly meeting with men's small group
Accomplishments
- Hyundai Regional Dealer Council
- 2018, 2019, 2020 Nissan dealer elite
- Hyundai 4 months & running #1 new car volume dealer in TN
Timeline
General Manager
Hyundai/Ford of Columbia
03.2022 - Current
Fixed Operations Director
Murphy Auto Group
08.2017 - 03.2022
Bachelor of Science - Business
University of North Carolina At Wilmington
Associate of Science - Business
Cape Fear Community College
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