Deep expertise in intelligent process automation, which now fuels my mission to empower businesses. Collaborating with cross-functional teams, I am committed to delivering innovative intelligent and AI automation solutions that enhance operational efficiency and foster lasting customer relationships.
Overview
20
20
years of professional experience
Work History
Sr Account Executive, Enterprise Growth
Oxalis.io (Atlassian Platinum Partner)
11.2023 - 12.2024
Enhanced customer satisfaction with a focus on fostering long-term Atlassian customer relationships, consistently addressing client needs, and providing transformational service.
Managed relationships with key industry stakeholders, attending Atlassian and ITSM conferences and networking events to further establish the company''s presence in the Atlassian ecosystem.
Developed strong partnerships with Atlassian customers to enhance product offerings and drive higher profit margins.
Fostered a culture of continuous improvement within the services department.
Created innovative sales strategies through monitoring and evaluating Atlassian market trends and competitive offerings.
Optimized sales operations by streamlining processes, implementing CRM systems.
Managed revenue models, process flows, operations support, and customer engagement strategies.
Updated products, service agreements and pricing to retain competitive advantage and generate new customers.
Developed new client relationships while nurturing and growing the business with existing key accounts
Selling of Intelligent Automation software and services – Digital Automation, Robotic Process Automation, AI, Process Design, Workflow, Rules, and End to End App Support
Booked 4-5M in revenue YOY
Seeded and managed largest Automation client
Maintained and supported relationships with US based Intelligent Automation and RPA partner/vendor sales teams to identify co-selling opportunities
Advised client with automation product/vendor research & assessment
Supported client through software sales cycle and implementation execution while providing oversight
Coordinated with client’s business executive leadership to ensure alignment with all stakeholders
President's Club YOY
Senior Sales Director, Growth Accounts
Blackbuad
04.2012 - 03.2013
Responsible for qualifying and generating new business in a geographic territory
Educate and present to prospects Blackbaud’s Donor Management Cloud and enterprise based product portfolio
Manage all areas of sales cycle: from lead generation through to contract signature
Work closely with and involve executive stakeholders
Provide feedback to product marketing regarding opportunities to increase market awareness
Complete and submit RFI and RFPs for specific target accounts
Maintain weekly accurate pipeline and forecast for executive team
Maintain accurate lead, contact, account and opportunity information in Salesforce
Business Process Management, Client Executive
IBM
01.2010 - 03.2012
Manage US pipeline of mid-market Enterprise Business Process Management deals 260k per qtr target – 120% quota attainment 2011
Assist managing Invest and General Business accounts, selling WebSphere, BPM, and SaaS solutions
Increased sales pipeline by 150% for IBM WebSphere solutions
Assist IBM Websphere team during sales enablement calls regarding Business Process Management enterprise solutions
Strategic Account Manager (Business Process Management)
Lombardi Software (Acquired by IBM)
05.2007 - 12.2009
President’s Quota Club Member 2007-2009
Exceeded all sales goals (enterprise software/services)
Delivered presentations to key stakeholders, enhancing client understanding.
Managed a portfolio of enterise accounts, ensuring high levels of client satisfaction and retention.