Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Allendorf

Ewing,IL

Summary

Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.

Overview

2
2
years of professional experience

Work History

Service

McDonald's
10.2023 - Current
  • Increased team productivity with effective communication and collaboration strategies.
  • Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
  • Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
  • Assisted in training new employees on company policies, procedures, and best practices to improve overall efficiency.
  • Provided exceptional service to clients, fostering strong relationships and repeat business.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Handled customer issues with confidence, using complex problem solving to provide effective resolution.
  • Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
  • Followed safety protocols while working, avoiding accidents and injuries.
  • Confirmed excellent customer service by quickly resolving customer concerns.
  • Removed safety hazards, soiled items, and trash from customer areas.
  • Responded to customer requests efficiently and with knowledgeable assistance.

Garden Center Associate

Walmart
05.2022 - 09.2023
  • Provided excellent customer service by addressing inquiries, concerns, and offering appropriate solutions.
  • Increased repeat business through friendly interactions that fostered trust in our expertise.
  • Optimized product presentation by regularly updating display arrangements based on seasonality or trends.
  • Supported successful store operations by maintaining clean, safe, and well-organized work environments.
  • Contributed to increased customer loyalty through personalized recommendations and attentive service.
  • Collaborated with team members to execute seasonal promotions and events for increased foot traffic.
  • Ensured accurate pricing information on all items throughout the store using price-checking tools when needed.
  • Managed inventory levels effectively, reducing waste and ensuring availability of popular items.
  • Coordinated with other departments to ensure smooth transactions between different areas of the store.
  • Participated in ongoing training opportunities to stay current on industry knowledge and best practices within the field of horticulture.
  • Assisted customers with loading purchases, ensuring a seamless shopping experience.
  • Maintained plant health and attractiveness with proper sunlight, water, and nutrition.
  • Worked outdoors in weather conditions to care for plants and serve customers.
  • Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
  • Maintained and repaired garden tools and equipment to keep resources in good working condition.
  • Watered plants every week and regularly checked for naturally wilted parts to remove.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Assisted with plant sales and community garden initiatives to promote business and educate public about gardening.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.
  • Used in-store system to locate inventory and place special orders for customers.

Education

High School Diploma -

Benton Consolidated High School
Benton, IL
05.2024

Skills

  • Goal-oriented mindset
  • Client Relationship Building
  • Complaint Handling
  • Workflow Management
  • Customer Service
  • Attention to Detail
  • Team Collaboration
  • Computer Skills

Timeline

Service

McDonald's
10.2023 - Current

Garden Center Associate

Walmart
05.2022 - 09.2023

High School Diploma -

Benton Consolidated High School

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Christopher Allendorf