Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
1
1
Certification
Work History
Sales Associate
Cracker Barrell Old Country Store
Waco, Texas
02.2024 - 05.2024
Processed credit card transactions quickly and securely.
Organized stockroom shelves according to size, color or style.
Provided accurate information about products, prices and services.
Maintained cleanliness of store environment including floors, windows, displays.
Maintained up-to-date knowledge of store merchandise and policies.
Developed promotional strategies to increase sales volume.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Processed returns, exchanges, and refunds in accordance with company policies.
Processed transactions using a point-of-sale system.
Greeted customers and provided exceptional customer service.
Engaged customers in friendly, professional dialogue to determine needs.
Education
High School Diploma -
Crawford High School
Crawford, TX
05-2024
Some College (No Degree) - Biology
McLennan Community College
Waco, TX
Skills
Business Development
Upselling
Customer Needs Assessment
Client Account Management
Inventory Control
Retail loss prevention
Product Sales
Merchandise Display
Payment Processing
Cash Register Operation
Flexible Schedule
Teamwork and Collaboration
Verbal/written communication
Retail merchandising expertise
Time Management
Cash Handling
Affiliations
Certified Scuba Diver
Part-Time Automotive Mechanic
Accomplishments
Completed the Biomedical Excellence Academic Training
Attended UT Health in San Antonio for Medical Training