Christopher Allred
Fillmore,CA
Summary
Dynamic manager with a proven track record at Roan Mills, excelling in operational efficiency and customer service. Expert in developing standard operating procedures and training staff, fostering a high-performance team environment. Strong problem-solving skills and attention to detail ensure exceptional service delivery and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Manager
Roan Mills
Fillmore, CA
06.2021 - Current
- Modeled exemplary customer service, setting the standard for the team
- Developed and implemented standard operating procedures for front-of-house operations, enhancing efficiency and consistency.
- Oversaw inventory management, ordering supplies and monitoring stock levels to reduce waste.
- Resolved customer complaints promptly, contributing to customer satisfaction and loyalty.
- Coordinated training programs for new staff on safety protocols, ensuring compliance and safety awareness.
Loan Officer Assistant
Edge Home Finance Corporation
02.2019 - 01.2025
Shift Supervisor
Starbucks
01.2014 - 05.2021
Education
B.A - Anthropology
California State University-Northridge
Los Angeles, CA12-2013
Skills
- Standard operating procedures
- Operations management
- Financial Oversight
- Shift Management
- Food Service
- Food Preparation
- Beverage Management
- Supervising Experience
- Team leadership
- Customer relationship management
- Customer support
- Issue resolution
- Safety procedures
- Detail orientation
- Problem solving
- Communication skills
Timeline
Manager
Roan Mills
06.2021 - Current
Loan Officer Assistant
Edge Home Finance Corporation
02.2019 - 01.2025
Shift Supervisor
Starbucks
01.2014 - 05.2021
B.A - Anthropology
California State University-Northridge