Goal-driven Professional bringing 23-year career history in sales and operational supervision. Natural ability to build relationships. Adept to fast-paced environment while maintaining a positive attitude. Ready to tackle new challenges and build success with an exciting organization.
Overview
23
23
years of professional experience
5
5
years of post-secondary education
Work History
Operations Supervisor
Second Samuel Transport
Eagan, MN
01.2019 - 11.2022
Trained, assisted and supervised 72-member team, resulting in improved efficiency
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various Amazon policies and procedures
Guided employees in handling difficult or complex problems
Supervised driver dispatching, route planning and vehicle tracking for over 35 daily drivers.
Motivated and trained employees to maximize team productivity.
Conducted root cause analysis in deficient areas to identify and resolve issues.
Sales Representative
Kollege Town Sports
Minneapolis, MN
06.2017 - 11.2018
Developed customized sales techniques to successfully sell and upsell services to new and existing clients
Developed key customer relationships to increase sales
Used CRM database to track referral and appointment data
Conferred with customers to understand needs, recommend products and solve after-sale issues
Communicated effectively with clientele to maintain customer satisfaction and loyalty.
Developed and delivered engaging sales presentations to convey product benefits.
Delivery Driver
Bite Squad
Minneapolis, MN
02.2013 - 06.2017
Transported and safely delivered items to prevent damage or loss
Verified deliveries against shipping instructions prior to delivering to customers
Navigated routes with relevant map programs and GPS systems.
Completed on-time deliveries by choosing best and most efficient routes.
Independent Sales Representative
Lumin Sales LLC
Minneapolis, MN
01.2012 - 10.2014
Produced and updated effective marketing literature to highlight features and engage interest of potential customers
Developed solution-based plans for clients, offering energy efficient products to meet client's needs
Generated $382,000 in new business through successful networking and cold calling.
Created and deployed successful marketing collateral to highlight offerings and engage customers at appointments, trade shows and networking events.
Sales Representative
Johnson Brothers Liquor Company
St. Paul, MN
11.2002 - 09.2011
Fostered relationships with customers to expand customer base and retain business
Answered product questions with up-to-date knowledge of sales and promotions
Created and implemented store displays, promoting sales and growth
Developed key customer relationships to increase sales.
Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
Education
Bachelor of Science - Business Communications
University of Wisconsin - River Falls
River Falls, WI
09.1989 - 05.1994
Skills
Team Management and Supervisionundefined
Quote
Fall seven times; stand up eight.
Japanese proverb
Timeline
Operations Supervisor
Second Samuel Transport
01.2019 - 11.2022
Sales Representative
Kollege Town Sports
06.2017 - 11.2018
Delivery Driver
Bite Squad
02.2013 - 06.2017
Independent Sales Representative
Lumin Sales LLC
01.2012 - 10.2014
Sales Representative
Johnson Brothers Liquor Company
11.2002 - 09.2011
Bachelor of Science - Business Communications
University of Wisconsin - River Falls
09.1989 - 05.1994
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