Christopher Andrews
Philadelphia,PA
Summary
Experienced in customer service and kitchen operations, with skills in safety awareness and order management. Proven ability to manage tasks efficiently in fast-paced environments while maintaining high standards of cleanliness and customer interaction. Seeking to leverage expertise in a new role to contribute effectively to team success.
Knowledgeable [Desired Position] with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Cashier
Bennett&co llc
Philadelphia, PA
05.2023 - 12.2024
- Cashier light housekeeping customer service
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Built and maintained positive working relationships with co-workers.
Line Cook
Sweetgreen
Philadelphia, PA
03.2022 - 05.2022
- Maintained a clean and organized work area, including all cooking surfaces, utensils, and equipment.
- Managed multiple tasks simultaneously without compromising product quality or service times.
- Adapted well under pressure in high volume environments while maintaining focus on quality execution.
- Worked with other members of the kitchen staff to ensure efficient service.
- Opened or closed kitchen as dictated by department scheduling.
- Practiced safe food handling procedures in accordance with local health regulations.
Cashier
Joe's Kwik Mart
Philadelphia, PA
06.2021 - 01.2022
- Food Prep
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Built and maintained positive working relationships with co-workers.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Provided excellent customer service by greeting customers and offering assistance.
- Helped restock shelves when necessary to maintain an organized display area.
Skilled Porter
Armark
Philadelphia, PA
04.2021 - 07.2021
- Basic maintenance
- Replacing light bulbs
- Setting/breaking down conference room
- Maintaining common area
- Performed daily cleaning duties, including sweeping, mopping, dusting, and vacuuming floors, washing windows, walls, and ceilings, and disposing of trash.
- Provided exceptional customer service to guests by greeting them upon arrival and responding promptly to their requests.
- Removed debris, cleaned spills, and mopped floors throughout facility.
- Maintained an organized and clean working environment by adhering to all established health and safety regulations.
Line Cook
Panera Bread co
Philadelphia, PA
01.2017 - 06.2018
- Inspect received raw materials such as fruit, vegetables, and meat for both quality and quantity.
- Ascertain that received materials are stored and inventoried according to the protocols of the company.
- Cut, chop and marinate food items such as meats and vegetables so that they can be used in cooking.
- Prepare soups and salads according to specific instructions provided by the chef.
- Assist chef in creating dishes off the menu by ensuring that ingredients are properly measured.
- Perform proper food rotation services to keep raw food items from spoiling.
- Portion and arrange food items aesthetically on dishes and platters and ensure that each order is followed up so that it is delivered on time.
- Clean and maintain kitchen equipment such as grills, fryers, and ovens as part of preventative maintenance programs.
- Maintained a clean and organized work area, including all cooking surfaces, utensils, and equipment.
- Managed multiple tasks simultaneously without compromising product quality or service times.
- Adapted well under pressure in high volume environments while maintaining focus on quality execution.
- Worked with other members of the kitchen staff to ensure efficient service.
- Communicated effectively with co-workers to ensure timely delivery of orders.
- Stocked and maintained prep stations to reduce wait times and shortages.
- Utilized grills, fryers and ovens to heat food to appropriate serving temperatures.
- Consistently maintained professional attitude when interacting with customers or team members.
- Practiced safe food handling procedures in accordance with local health regulations.
Security
ABM Security
Philadelphia, PA
09.2014 - 11.2016
- Worked with coworkers to complete tasks.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Responded quickly to meet customer needs and resolve problems.
- Committed to delivering excellent customer service while working in a fast-paced environment.
- Participated in ongoing training to enhance own job skills and knowledge.
- Identified ways to improve efficiency in operations and implemented process changes.
Warehouseman
ARMARK
Philadelphia, PA
01.2010 - 09.2014
- Look through work orders to determine which orders need to be picked and packed in a day.
- Work with other crew members to locate and pull orders from their assigned storage areas.
- Check each item to ensure that it conforms to standards, before transporting it to the packing area.
- Wrap and pad all items so that they remain safe during their transit to destinations.
- Affix labels and tags, containing information of the item, including batch and items numbers, and prices.
- Assist in the loading of outgoing shipments, and ensure that all items are properly stacked and secured within the delivery vehicle.
- Provide support in unloading incoming shipments, ensuring that all items are transported to assigned storage areas.
- Ascertain that paperwork is prepared and sent along with each outgoing shipment.
- Packed and unpacked items for shipment or storage following established procedures.
- Followed proper lifting techniques when loading and unloading heavy materials from trucks or conveyors.
- Utilized organizational skills to manage multiple tasks simultaneously without compromising quality standards.
- Assembled and disassembled pallets of merchandise for storage.
Education
High School Diploma -
Southern High School
PhiladelphiaSkills
- OSHA-10 certified
- Forklift operation
- Commercial cleaning
- Loading and unloading
- Paperwork management
- Incoming item routing
- Safety awareness
- Order picking
- Guest services
- Kitchen operations
- Quality control
- Item verification
- Packing and labeling
- Laundry services
Certification
Food Handler Certification, ServSafe
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
English
Timeline
Cashier
Bennett&co llc
05.2023 - 12.2024
Line Cook
Sweetgreen
03.2022 - 05.2022
Cashier
Joe's Kwik Mart
06.2021 - 01.2022
Skilled Porter
Armark
04.2021 - 07.2021
Line Cook
Panera Bread co
01.2017 - 06.2018
Security
ABM Security
09.2014 - 11.2016
Warehouseman
ARMARK
01.2010 - 09.2014
High School Diploma -
Southern High School