Christopher-Angelo Torres
Anchorage,AK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
ELearning Technology Student Technician
University Of Alaska Anchorage
08.2021 - Current
- Streamlined software installations for campus-wide updates, ensuring seamless transitions for students and staff.
- Handled escalated tech support issues with diplomacy and professionalism, often resolving conflicts or misunderstandings between users and the eLearning department.
- Supported multimedia presentations in lecture halls by setting up audiovisual equipment and ensuring reliable functionality.
- Provided exceptional customer service to students, faculty, and staff seeking technical assistance, reducing downtime and frustration.
Cell Phone Repair Technician
Zagg Invisibleshield
09.2020 - 05.2021
- Reduced repair turnaround time through streamlined diagnostic processes and prioritizing urgent jobs.
- Delivered exceptional customer service, addressing questions and concerns professionally and courteously.
- Increased repeat business by establishing trust and rapport with customers through transparent communication practices.
- Adapted quickly to varying workload demands while maintaining high standards for repair quality and speed.
Education
BBA - Business Management
University of Alaska Anchorage
Anchorage, AK05.2024
Skills
- Team Collaboration
- Customer Service
- Conflict Resolution
- Multitasking Abilities
- Project Coordination
- Interpersonal Skills
- Time Management
- Problem Solving
Timeline
ELearning Technology Student Technician
University Of Alaska Anchorage
08.2021 - Current
Cell Phone Repair Technician
Zagg Invisibleshield
09.2020 - 05.2021
BBA - Business Management
University of Alaska Anchorage
Similar Profiles
Joshua Allen NebridaJoshua Allen Nebrida
UAA Summer Engineering Academy Assistant at University of Alaska AnchorageUAA Summer Engineering Academy Assistant at University of Alaska Anchorage
Shana AtchakShana Atchak
Indigenous Rural Leader at University of Alaska AnchorageIndigenous Rural Leader at University of Alaska Anchorage
Alandra JonesAlandra Jones
ANSEP Student Success Liason at University of Alaska AnchorageANSEP Student Success Liason at University of Alaska Anchorage
Charles RylandCharles Ryland
Ramp Attendant at University of Alaska AnchorageRamp Attendant at University of Alaska Anchorage
Tricia WentzTricia Wentz
Housekeeping Operations Manager at NANA Management Services, NMSHousekeeping Operations Manager at NANA Management Services, NMS