Summary
Overview
Work History
Education
Skills
Accomplishments
Training
LEADERSHIP EXPERIENCE
Timeline
Generic

Christopher Applegate, Jr.

Bayville

Summary

Dynamic and mission-driven public safety professional with over a decade of progressive experience in emergency communications, field operations, and supervisory roles. Proven leader with a strong background as a 911 Dispatcher, Firefighter/EMT, Training Officer, and Supervisor, with a demonstrated ability to manage high-stress environments, lead operational teams, and ensure the effective flow of critical information and services. Skilled in developing and implementing training programs, having successfully trained and mentored hundreds of new employees across multiple disciplines. Adept at managing team performance, coordinating emergency response efforts, and overseeing complex daily operations with a focus on safety, efficiency, and customer service. Recognized for exceptional leadership, problem-solving, and interpersonal communication skills. Ready to bring strong decision-making capabilities and a results-oriented mindset to the Dispatch Supervisor 1 role at New Jersey Resources.

Overview

13
13
years of professional experience

Work History

Chief Marketing Officer

J. Harris Academy of Police Training
08.2023 - Current
  • Oversee Marketing Operations of the Company
  • Business operations with new clients (Purchase Orders, Contracts)
  • Course Scheduling
  • Dispatcher Instruction/Training
  • Independent Contractor

Fire/EMS Dispatcher

Toms River Fire Dept.
09.2019 - Current
  • Fire/EMS Call Handling
  • Fire/EMS Dispatching
  • Resource Management
  • Certified CAD Administrator
  • Training Officer (Handle Training of new dispatchers which included call monitoring and review, Quality Assurance, Daily Evaluations with Monthly Progress Reports, Call Monitoring and instruction of training)
  • Union Trustee – Review of budget and accounting QA for union funds
  • Current Full-Time Job (Part Time Until March 2023)
  • Coordinated emergency response operations, ensuring timely dispatch of EMS teams to critical incidents.
  • Monitored radio communications and provided real-time updates to field personnel for effective incident management.
  • Utilized advanced computer-aided dispatch systems to log and track emergency calls accurately.
  • Trained new dispatch staff on system usage and emergency response procedures, fostering team competency.
  • Collaborated with fire department leadership to refine response strategies and improve overall service delivery.
  • Contributed to the overall success of the department by willingly accepting additional responsibilities and offering assistance when needed.
  • Coordinated with multiple agencies to deliver prompt assistance during major incidents or disasters.

Firefighter/EMT

Howell Twp. Fire Dist. 1.
08.2018 - Current
  • Fire Suppression, Prevention, Public Education
  • Emergency Medical Services
  • Supervisor of the EMS Program (Includes: Ensuring Employees maintain their certifications, Continuing Education Scheduling, Review of Reports, Training Officer for 6 week First Responder Course, Reports to Upper level management pertaining to EMS operations, Quality Assurance of EMS run reports, annual reporting to medical director)
  • Supervised daily operations of emergency medical services, ensuring compliance with protocols and standards.
  • Led incident debriefings to analyze performance and identify areas for continuous improvement in service quality.
  • Maximized team efficiency by employing effective delegation techniques, assigning tasks based on individual strengths and skill sets.
  • Promoted safety culture within the department by conducting regular safety drills and providing ongoing training.

Per-Diem Wildland FF / Fill-in Fire Tower Observer

New Jersey Forest Fire Service
03.2014 - Current
  • Wildland Fire Suppression
  • Resource Management

Police/911 Dispatcher

Toms River Police Dept.
07.2019 - 03.2023
  • 911 / Police Call Handling
  • Police Dispatching
  • Resource Management
  • Record Retention
  • Training Officer (Oversaw training of new dispatchers which included call monitoring and review, Quality Assurance, Daily Evaluations with Monthly Progress Reports, Call Monitoring and instruction of training)
  • Coordinated emergency response efforts through effective communication with first responders and dispatch teams.
  • Monitored multiple communication channels to prioritize and assess incoming emergency calls efficiently.
  • Utilized CAD systems to accurately log incidents and track resource deployment in real-time.
  • Collaborated with fellow dispatchers to maintain a cohesive team environment, fostering seamless communication during emergencies.
  • Assessed emergency requests and made quick judgment calls to determine appropriate action.
  • Improved dispatcher training programs to enhance overall performance and accuracy in high-pressure situations.

Public Safety Telecommunicator

Ocean County Sheriff’s Department
09.2014 - 01.2019
  • 911 Call Handling
  • Police/Fire/EMS Dispatching
  • CAD Build Team (Assisted with migration to new CAD system)
  • Training Officer (Training all new coming employees in CAD and Phone Operations along with Emergency Medical Dispatch Guide Cards) 1 on 1 Trainer for Dispatch Operations
  • Was Police Training Commission Certified and was Instructor at Ocean County Police Academy
  • Reports and Statistic Processing for request of tape preservation
  • Mobile Command Unit Operator for Large Scale Incidents including major gas leaks
  • 911 Dispatcher

Security Supervisor

Valor Security Services, Ocean County Mall
12.2012 - 10.2014
  • Oversaw a staff of 22 Employees
  • Responsible for staff scheduling and overtime rotation
  • Prepare Budget line items for fiscal year
  • Prepare reports for upper-level Simon Property Management and Directors
  • Quality Assurance and review of reports
  • New Employee Processing and application review
  • Field Training Officer
  • Led investigations into incidents, compiling reports for management review and future prevention strategies.
  • Supervised daily security operations, ensuring safety and compliance throughout Ocean County Mall.
  • Trained and mentored security staff on protocols and emergency procedures to enhance team performance and discipline of employees when necessary.
  • Developed and implemented security strategies to
  • mitigate risks and improve incident response times.
  • Supervised and evaluated security staff performance to determine compliance with safety regulations.
  • Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
  • Conducted regular audits of security infrastructure, identifying areas for improvement and recommending necessary upgrades.
  • Coordinated with IT personnel regarding security of digital assets and information systems.

Sales Associate

Boscovs Department Store, Ocean County Mall
07.2012 - 12.2012
  • Sale of clothing in men’s department
  • Delivered exceptional customer service, enhancing overall shopping experience for diverse clientele.
  • Assisted customers with product selection and inquiries, fostering positive relationships and repeat business.

Education

High School Diploma -

Toms River High School South
Toms River, NJ
01.2012

Skills

  • Spillman/Motorola Flex DAC Certified
  • Motorola Mapping / GIS Certified
  • Spillman/Motorola Flex Systems Application Administrator
  • Highest Technological level of training for this software
  • Motorola Callworks Adminutilisation IP Phone Certified
  • Certified in administration of this phone system
  • Motorola Radio APX/P25/DMR Systems Experience / Programming Experience
  • Firefighter Level 1 & 2
  • NJ EMT
  • Buddy-to-Boss Leadership Certification
  • Pump Operations
  • Basic Vehicle Extrication Technician
  • Wildland Firefighter S130 & S190
  • Drill Ground Instructor
  • Truck Operations
  • Hazmat Operations & Awareness
  • Hazmat On Scene Incident Commander
  • Incident Management System Level 3—ICS 100,200,300 400 & 700
  • BTC – BASIC TELECOMUNICATOR CERTIFICATION
  • Emergency Medical Responder INSTRUCTOR

Accomplishments

Exceptional Duty Award – Ocean County Sheriff’s Office

May 2019

(For the successful resolution of a hostage situation of a male and his family which took place for the span of over 2 hours on a 911 call while being live streamed on social media. Had the suspect successfully drop his weapons and surrender with his hands up and no injury)

Certificate of Commendation – Ocean County Sheriff’s Office

March 2018

Training

  • New Mexico Tech Energetic Materials Research and Testing Center CERTIFIED INSTRUCTOR IN THE FOLLOWING TWO
  • Incident Response to Terrorist Bombings – August 2014
  • Prevention of and Response to Suicide Bombings Incidents – May 2016
  • Buddy-To-Boss Leadership/Supervisor Training – August 2018

LEADERSHIP EXPERIENCE

Lieutenant, South Toms River EMS, South Toms River, NJ January 1, 2017-2019

  • Operational Supervisor
  • Oversaw 40 Emergency Medical Technicians
  • Scheduling
  • Employee recruitment and retention
  • Training and onboarding of new EMT’s
  • Creation of SOP’s & SOG’s
  • Training Officer and onboarding of new Employees
  • Report to town council and business administrator
  • Prepare budget requests and line items for fiscal year
  • Prepare grants for additional funding
  • Liaison between NJ Department of Health and the agency
  • Employee Discipline and board of review for lodged complaints
  • Ensure NJ PEOSH / OSHA Compliance
  • Vehicle Maintenance Coordinator
  • Purchasing and supply management
  • Investigate Citizen Complaints and discipline depending outcome of investigation


Lieutenant, Manitou Park Fire Company, Berkeley Twp, NJ January 1, 2017-2021

  • Oversaw 30 Firefighters
  • Scheduling / Duty Crews
  • Firefighter recruitment and retention
  • Training and onboarding of new Firefighters
  • Creation of SOP’s & SOG’s & By-Laws
  • Training Officer and onboarding of new Firefighters
  • Ensure NJ PEOSH / OSHA / NJ Division of Fire Safety Compliance
  • Experience operating Major Gas Leak Emergencies and evacuations


Vice President, South Toms River EMS, South Toms River, NJ, January 1, 2015 – December 31, 2016

  • Administrative Supervisor
  • Checks and Balances of accounts
  • Scheduling of Employee Physicals
  • Grant Funding Applications
  • Head of Review board for Employee suspensions or complaints


Secretary, Manitou Park Fire Company, Berkeley Twp, NJ January1, 2016– December 31, 2016

  • Documentation of Fire Department Meetings
  • Prepare Reports
  • Record retention and filing

Timeline

Chief Marketing Officer

J. Harris Academy of Police Training
08.2023 - Current

Fire/EMS Dispatcher

Toms River Fire Dept.
09.2019 - Current

Police/911 Dispatcher

Toms River Police Dept.
07.2019 - 03.2023

Firefighter/EMT

Howell Twp. Fire Dist. 1.
08.2018 - Current

Public Safety Telecommunicator

Ocean County Sheriff’s Department
09.2014 - 01.2019

Per-Diem Wildland FF / Fill-in Fire Tower Observer

New Jersey Forest Fire Service
03.2014 - Current

Security Supervisor

Valor Security Services, Ocean County Mall
12.2012 - 10.2014

Sales Associate

Boscovs Department Store, Ocean County Mall
07.2012 - 12.2012

High School Diploma -

Toms River High School South