Christopher Aragon
Albuquerque,NM
Summary
Efficient CDL A Driver effective at transporting loads across various locations. Operates and maintains vehicles diligently with strong attention to daily maintenance needs. Collaborates smoothly with dispatch staff and customers to consistently achieve targets.
Overview
11
11
years of professional experience
Work History
CDL Class A Driver
Pride Transport
05.2023 - 01.2026
- Operated Class A commercial vehicles safely and efficiently across diverse routes.
- Conducted pre-trip and post-trip vehicle inspections to ensure compliance with safety regulations.
- Maintained accurate delivery logs and documentation in accordance with DOT guidelines.
- Coordinated with dispatchers to optimize delivery schedules, enhancing route efficiency.
CDL Class A Driver
Swift Transportation
07.2022 - 02.2023
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Self Employed
DoorDash
06.2021 - 07.2022
- Delivered food orders promptly and accurately, ensuring customer satisfaction.
- Navigated efficiently using GPS technology to optimize delivery routes.
- Communicated proactively with customers to confirm details and address concerns.
- Maintained vehicle cleanliness and operational readiness for daily deliveries.
- Demonstrated reliability by consistently adhering to delivery schedules and deadlines.
Customer Service Account Expert
T-Mobile
01.2020 - 06.2021
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services and company information.
Ecommerce Department Manager
Walmart
04.2015 - 01.2020
- Uses information and feedback to determine customer expectations. Works with others to exceed those expectations. Seeks out ways to improve customer service. Teaches others how to find and use resources to respond to customer requests.
- Evaluate metrics and performance on processes to determine impact on store.
- Support projects to improve Ecommerce efficiencies in the store by leveraging metrics and leadership insight to resolve operational gaps.
- Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners.
- Demonstrates, promotes, and supports compliance with policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices.
- Leads and participates in teams by using and sharing resources, information, and tools.
Education
CDL Class A -
Phoenix Truck Driving School
Albuquerque, NM07-2022
Some College (No Degree) - Accounting And Finance
University of New Mexico
Albuquerque, NMHigh School Diploma -
Volcano Vista High School
Albuquerque, NM05-2010
Skills
- Class A Commercial Driver's License Holder (Hazmat & Tanker Endorsements)
- Exceptional customer service and relationship building
- Safe work practices
- GPS and route planning
- Logistics planning
- Time Management
Timeline
CDL Class A Driver
Pride Transport
05.2023 - 01.2026
CDL Class A Driver
Swift Transportation
07.2022 - 02.2023
Self Employed
DoorDash
06.2021 - 07.2022
Customer Service Account Expert
T-Mobile
01.2020 - 06.2021
Ecommerce Department Manager
Walmart
04.2015 - 01.2020
CDL Class A -
Phoenix Truck Driving School
Some College (No Degree) - Accounting And Finance
University of New Mexico
High School Diploma -
Volcano Vista High School