Dynamic professional with a proven track record in security and logistics, notably at Genesis Security Services. Skilled in incident reporting and customer service, adept at de-escalating conflicts and enhancing operational efficiency. Demonstrates strong leadership in crisis management and a commitment to safety protocols. Excelled in roles requiring exceptional organizational and interpersonal skills.
✔ Report Writing – Experienced in documenting incidents, operational reports, and compliance records
✔ Incident Reporting – Skilled in identifying, assessing, and documenting security breaches or workplace incidents
✔ Security Guard License – Previous experience in security operations and safety enforcement
✔ General Security & Surveillance – Knowledge of CCTV surveillance, threat assessment, and access control management
✔ Conflict De-escalation – Trained in diffusing tense situations in security and customer service roles
✔ Emergency Response & Crisis Management – Military background in risk assessment, response to threats, and safety protocols
✔ Premises Patrol & Access Control – Ensured security of facilities, restricted areas, and critical operations
✔ Fire Safety Training & First Aid/CPR Certified – Basic medical response knowledge, vital for security and operational roles
✔ Inventory Management – Tracked, managed, and distributed inventory in warehouse and military supply settings
✔ Dispatch & Coordination – Experience managing work teams, optimizing scheduling, and ensuring efficient deliveries
✔ Operations Management – Oversaw the organization and daily execution of logistics and supply chain operations
✔ Invoice Verification & Documentation Management – Ensured accuracy of billing, orders, and shipment tracking
✔ Superior Customer Service – Strong ability to interact with customers, resolve issues, and maintain satisfaction
✔ Verbal & Written Communication – Effective in both customer interactions and official report writing
✔ Cash Handling & POS Transactions – Experience handling money in retail, USPS, and food service environments
✔ Relationship Building & Management – Proven ability to work with teams, vendors, and the public efficiently
✔ Work Ethic & Punctuality – Consistently dependable, adaptable, and responsible across multiple industries
✔ Physical Stamina & Fitness – Ability to handle physically demanding tasks, such as mail sorting, unloading, and patrolling
✔ Cybersecurity Awareness – Understanding of basic cybersecurity protocols, particularly from USPS and military experience
✔ Shift Work Experience – Experienced in night shifts, rotating schedules, and high-demand work environments