Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Christopher Araujo

Williamsburg,VA

Summary

Dynamic professional with a proven track record in security and logistics, notably at Genesis Security Services. Skilled in incident reporting and customer service, adept at de-escalating conflicts and enhancing operational efficiency. Demonstrates strong leadership in crisis management and a commitment to safety protocols. Excelled in roles requiring exceptional organizational and interpersonal skills.

Overview

2026
2026
years of professional experience

Work History

Security Officer

Genesis Security Services
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Conducted comprehensive patrols of government buildings, including commonwealth offices, schools, and toll booths, ensuring security and safety protocols were maintained.
  • Improved overall security by implementing advanced access control measures.
  • Patrolled assigned areas to maintain a visible security presence and deter potential threats.
  • Maintained detailed incident reports for accurate documentation of security breaches.
  • Assisted law enforcement during investigations, contributing to successful outcomes.
  • Investigated disturbances and resolved conflicts to maintain a peaceful environment.
  • Maintained vigilance at all times, preventing potential security risks.

Unloader

InerGroup
01.2025 - Current
  • Assisted other team members in navigating large loads.
  • Unloaded packages with care and placed in proper staging area.
  • Collaborated with team members to complete unloading tasks in a timely manner, ensuring deadlines were met consistently.
  • Loaded packages onto pallets and into staging areas as directed.

Holiday Clerk Assistant

USPS
11.2024 - 12.2024
  • Supported store management with inventory control, restocking merchandise, and maintaining accurate records.
  • Assisted in maintaining a well-organized store environment for better customer experience.
  • Ensured prompt processing of returns and exchanges by following established policies and procedures accurately.
  • Collaborated with team members to streamline daily operations and ensure smooth workflow.

Dispatcher

Mastercorp Resort Housekeeping Services
04.2024 - 12.2024
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of Number fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.

Crew Member

Wendys Restaurant
02.2024 - 04.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Mail Carrier

USPS
09.2023 - 12.2023
  • Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
  • Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
  • Upheld the integrity of sensitive materials by properly handling confidential documents, registered mail, and certified packages according to USPS regulations.
  • Utilized advanced knowledge of local streets, neighborhoods, routes for optimal navigation while minimizing delays in delivery timeframes.
  • Kept an organized vehicle workspace, ensuring quick access to necessary tools and materials for successful deliveries.
  • Handled mail and packages with care to prevent damage during delivery.

Tunnel Operator

Mister Car Wash
10.2023 - 11.2023
  • Enhanced operational efficiency by streamlining tunnel operator procedures and communication processes.
  • Implemented innovative lighting solutions to improve visibility within the tunnel while minimizing environmental impact and reducing energy costs.
  • Improved traffic flow through the tunnel by continually monitoring and adjusting operating systems as necessary.
  • Optimized energy consumption in the tunnel by implementing sustainable practices and innovative technologies.

Independent Contractor

Uber
04.2022 - 09.2023
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
  • Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
  • Vacuumed, cleaned and sanitized vehicles between customers.
  • Maintained excellent vehicle cleanliness, both interior and exterior, for optimal client comfort.
  • Provided courteous assistance with luggage handling, ensuring the safe transport of personal belongings.
  • Ensured passenger safety by adhering to traffic laws and regulations at all times.
  • Enhanced client satisfaction by providing punctual, reliable transportation services and maintaining a professional demeanor.
  • Utilized GPS technology effectively for accurate navigation and route planning in varying traffic conditions.
  • Stowed passenger items with care and concern to avoid damage or displeasure with handling.
  • Coordinated airport transfers seamlessly between terminals while maintaining strong communication with clients during travel transitions.
  • Managed diverse itineraries, adapting quickly to schedule changes and last-minute requests from clients.
  • Mapped efficient routes with minimal disruption to passengers or schedules.

PSE Clerk

USPS
11.2022 - 02.2023
  • Facilitated timely delivery of packages by ensuring proper labeling and placement within designated sorting bins according to postal codes.
  • Maintained accurate records of mail volume processed, ensuring streamlined operations and timely delivery.
  • Loaded and unloaded shipping containers and vehicles.
  • Increased efficiency in mail handling by training new staff on USPS procedures and guidelines.

Mail Processing Clerk

USPS
04.2017 - 08.2022
  • Reduced mail delivery errors by carefully verifying recipient addresses and ensuring accurate routing.
  • Maintained a clean and organized work environment to optimize efficiency in mail processing tasks.
  • Assisted in training new employees on company procedures, equipment usage, and safety guidelines for improved performance.
  • Streamlined mail processing operations by implementing efficient sorting and organizing techniques.
  • Coordinated with team members to manage heavy workloads, ensuring timely completion of all assigned tasks while maintaining high-quality standards.
  • Operated mail processing equipment proficiently, minimizing downtime due to malfunctions or user error.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Demonstrated adaptability by quickly learning new technologies and processes introduced into daily operations for increased effectiveness.
  • Delivered consistent performance under pressure during peak mailing seasons, effectively managing increased volumes without compromising service quality or efficiency.
  • Provided excellent customer service while assisting walk-in clients with mailing needs and addressing their concerns professionally.
  • Expedited package delivery times by accurately weighing, labeling, and dispatching parcels according to postal regulations.
  • Safeguarded sensitive information by adhering to strict confidentiality protocols when handling personal correspondence.
  • Processed and organized incoming mail for distribution to appropriate departments.

92Y Unit Supply Specialist

U.S. Army Reserve Command
07.2007 - 11.2019
  • Contributed to strategic planning efforts by analyzing historical usage patterns to anticipate future demand trends accurately.
  • Enhanced readiness levels by ensuring timely distribution of equipment, clothing, and tools to unit personnel.
  • Served as first-line supervisor and integrated supply chief and held and maintained top-secret clearance.
  • Assisted in budget management by accurately forecasting supply requirements and providing cost-effective procurement suggestions.
  • Coordinated and administered logistics actions to support property transactions and accountability programs.
  • Safeguarded sensitive materials through strict adherence to security protocols, mitigating potential risks or losses.
  • Supported mission success by issuing critical supplies during field training exercises and deployments as needed.

Casual

USPS
11.2016 - 01.2017
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted in loading and unloading shipments for timely deliveries.
  • Processed incoming shipments to verify accuracy and quality.
  • Minimized product damage or loss through careful handling, appropriate packaging techniques, and adherence to storage guidelines.
  • Reduced mail delivery errors by carefully verifying recipient addresses and ensuring accurate routing.
  • Streamlined mail processing operations by implementing efficient sorting and organizing techniques.
  • Operated mail processing equipment proficiently, minimizing downtime due to malfunctions or user error.

Assistant Manager

Dominos Pizza
06.2016 - 11.2016
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.

Dishwasher

Tostados Restaurant
03.2016 - 11.2016
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Contributed to the restaurant's sustainability efforts by supporting compost recycling initiatives.

Crew Member

McDonald's
02.2008 - 04.2008
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Crew Member

Tricon Restaurants International, KFC
09.2006 - 03.2007
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Bagger

Pueblo Supermarket
05.2005 - 09.2006
  • Assisted with maintaining clean and organized store appearance.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Worked together with cashiers to guarantee customer satisfaction.
  • Assisted in maintaining a clean store environment for a pleasant shopping experience.
  • Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
  • Bagged customer purchases while paying mind to industry best practices.

Education

General Studies

Dr. Gilberto Concepcion De Gracia
Carolina, Puerto Rico
05.2007

Skills

    Report Writing – Experienced in documenting incidents, operational reports, and compliance records

    Incident Reporting – Skilled in identifying, assessing, and documenting security breaches or workplace incidents
    Security Guard License – Previous experience in security operations and safety enforcement
    General Security & Surveillance – Knowledge of CCTV surveillance, threat assessment, and access control management
    Conflict De-escalation – Trained in diffusing tense situations in security and customer service roles
    Emergency Response & Crisis Management – Military background in risk assessment, response to threats, and safety protocols
    Premises Patrol & Access Control – Ensured security of facilities, restricted areas, and critical operations
    Fire Safety Training & First Aid/CPR Certified – Basic medical response knowledge, vital for security and operational roles

    Logistics & Supply Chain Management (USPS, Military, Warehouse, and Dispatching Experience)

    Inventory Management – Tracked, managed, and distributed inventory in warehouse and military supply settings
    Dispatch & Coordination – Experience managing work teams, optimizing scheduling, and ensuring efficient deliveries
    Operations Management – Oversaw the organization and daily execution of logistics and supply chain operations
    Invoice Verification & Documentation Management – Ensured accuracy of billing, orders, and shipment tracking

    Customer Service & Administrative Support (Retail, USPS, Uber, Food Service, and Dispatching)

    Superior Customer Service – Strong ability to interact with customers, resolve issues, and maintain satisfaction
    Verbal & Written Communication – Effective in both customer interactions and official report writing
    Cash Handling & POS Transactions – Experience handling money in retail, USPS, and food service environments
    Relationship Building & Management – Proven ability to work with teams, vendors, and the public efficiently

    Technical & Miscellaneous Skills

    Work Ethic & Punctuality – Consistently dependable, adaptable, and responsible across multiple industries
    Physical Stamina & Fitness – Ability to handle physically demanding tasks, such as mail sorting, unloading, and patrolling
    Cybersecurity Awareness – Understanding of basic cybersecurity protocols, particularly from USPS and military experience
    Shift Work Experience – Experienced in night shifts, rotating schedules, and high-demand work environments

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Elementary

Timeline

Unloader

InerGroup
01.2025 - Current

Holiday Clerk Assistant

USPS
11.2024 - 12.2024

Dispatcher

Mastercorp Resort Housekeeping Services
04.2024 - 12.2024

Crew Member

Wendys Restaurant
02.2024 - 04.2024

Tunnel Operator

Mister Car Wash
10.2023 - 11.2023

Mail Carrier

USPS
09.2023 - 12.2023

PSE Clerk

USPS
11.2022 - 02.2023

Independent Contractor

Uber
04.2022 - 09.2023

Mail Processing Clerk

USPS
04.2017 - 08.2022

Casual

USPS
11.2016 - 01.2017

Assistant Manager

Dominos Pizza
06.2016 - 11.2016

Dishwasher

Tostados Restaurant
03.2016 - 11.2016

Crew Member

McDonald's
02.2008 - 04.2008

92Y Unit Supply Specialist

U.S. Army Reserve Command
07.2007 - 11.2019

Crew Member

Tricon Restaurants International, KFC
09.2006 - 03.2007

Bagger

Pueblo Supermarket
05.2005 - 09.2006

Security Officer

Genesis Security Services

General Studies

Dr. Gilberto Concepcion De Gracia
Christopher Araujo